Overall rating
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 17% of ratings are 1 stars
August 10, 2020

Don't waste your nerves and time with them. Support just gives the same answers all the time. No, follow up emails like promised from support. They don't give sh*t about your customers.

United Kingdom
Over 4 years using the app
June 24, 2020

More 100 orders no shipped and received by my customer.
It is a real scam, to be avoided at all costs !
Uninstall is coming !

Over 3 years using the app
Edited May 10, 2023

WC Fullfilent it's not what it used to be, the app does work from time to time. I can't access my invoices. The prices are still the same, but there are POD companies that provide better prices and shipping rates. I even can't contact them. I have tried a few times, unfortunately without success.

Over 4 years using the app
July 21, 2020

terrible company, made worse as Shopify isn't closing them down or helping us get money back, this company took monies for items says shipped but 6 weeks later still chasing items from may, COVID blamed all the time, they've now ruined my company and good name. Just issue refunds and SHOPIFY remove them from your app list as you just giving them more time to rip people off.

United Kingdom
Over 2 years using the app
June 12, 2020

It has been almost 1 month now since I paid for customer's product. Order number 29148032-1087, although they say that they have shippied it, it has been 2 weeks and the tracking doesn't show any information.


The customer is very upset and is demanding for a refund. I cannot tell if the product has been shipped or not, I am unable to provide the customer with the updates on shipping because the tracking shows no information, it might even be a wrong tracking number for all intents and purposes.

WC Fulfillment used to be very responsive and a great service, what is going on now?

Side note:

I went to complain to Nate on the WC-Fulfillment group on Facebook and it appears he has disappeard from the Group for months now. Nate is the owner and he used to be very supportive has disappeared from the WC-Fulfillment Facebook.
He doesn't even respond to queries on production or shipping times anymore.

He used to be very engaged with the quality of service over all these years so I think he probably sold it and bailed out.

This will be my last order from them and I will uninstall the app... It was a great run.

Woven Trends
United Kingdom
Over 2 years using the app
February 6, 2020

This app used to be my favorite but something has happened in the past few months, they don't even communicate with their sellers in the Facebook group instead they delete legitimate post, shipping times is slow and they aren't addressing it.

This used to be the app that came into the market and wanted to change thing but unfortunately it has become worse than those that came before it.

Stay far AWAY!

Best Grand
United States
About 3 years using the app
Edited November 9, 2020

Total scam! Unreliable and misleading conduct of business. For every other seller who doesn't get their orders fulfilled - Please, file an official complaint with Shopify. I have filed one and they take this seriously, but if you keep quiet, this app will carry on with lying, misleading and damaging Shopify stores.

Limited Merchandise
Over 2 years using the app
Edited April 7, 2020

Bad Experience!!! Many 1 star reviews on a short period of time for this app! Do not use this app to avoid bad customer experience. Avoid! Don't use this app - From order to clients' doors - more than 2 months. No express shipping. NO tracking numbers. Fake tracking numbers! Poor quality control.
Many several other pod companies from facilities in China had fewer shipping times to the USA than this app. This is not acceptable! Customer misinformation! Do not use this company! The app will be deleted from the shopify app store soon for bad customer support and bad reviews!

They have a Facebook group and they deleting posts where users talking about the shipping and quality - that's why I give 1 star, this is not acceptable. They didn't warn people about that they have lost fast shipping provider. They don't care you!!! The founder of the app - Nate now is silent about his app situation and does not update customers anymore!
The app was good 6 months ago but avoid it now!!! AVOID!

Over 2 years using the app
January 27, 2020

I used to love using this company but lately, they have been getting worst Longer time to be sent and now they have informed me a customers order won't be getting sent until next month when there has been no contact with anyone that orders will be getting delayed how hard is it to send an email beforehand or put a notice in the group or app but nothing. Instead, they leave us hanging open to having to issue refunds to unhappy customers. Because of their stuff-ups. it is time we started looking for another company to use as at this point we can't trust them and don't recommend

Harley Akers Tattoo Designs
Over 2 years using the app
March 23, 2020

Don't use this app. It takes way too long for order to reach client. It's been 2-3 months for some of my orders and they still haven't reached my client. I get covid is a thing but even the orders from early January haven't arrived.

United States
About 2 years using the app