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glitches and glitches, not working and basic functions disfunctional
We’re sorry for the inconvenience. It seems the issue is related to a third-party theme, but please give us some time to review it. We’ve tried reaching out to you multiple times but haven’t received a response. We’re expecting your reply and assure you we’ll resolve this promptly.
I've been using this app for about 3 months. Initially I found it super easy to use. There were a few bugs around the video linking but the team were always really responsive and willing to help. It's still hit and miss and buggy but I appreciated they were working on it.
They offered me a discount to give a 5 star review. I was initally happy to give it.
Update: None of my recipes are showing and I cannot contact the team at all. Scaled down to 1 star.
Updated: I have uninstalled the app after 3 threatening emails from the compnay bullying me to change my one star review.
The video feature was always buggy and still has not been fixed.
Thank you for your feedback! We are truly sorry to hear about your experience. However, without specific details about the issues you encountered, it is challenging for us to address and resolve them. Our support team is dedicated to helping our users, but we need to be informed about the problems to assist effectively.
Regarding the communication, we strive to respond to all inquiries promptly. If you faced difficulties reaching out, we would like to understand what went wrong to prevent it in the future.
We do not condone any form of bullying or threatening communication and take such allegations very seriously. Our goal is to provide a positive experience for all our users, and we deeply regret if our actions made you feel otherwise.
We would appreciate it if you could provide more details about the issues you faced, so we can work towards a resolution. Thank you for your feedback, and we hope to have the opportunity to make things right.
App doesn't work ... The team can contact me I will be happy to use their app when it's working !
Thank you for your feedback. We apologize for any inconvenience. Could you please provide more details about the issue? We're eager to fix this for you. Contact us at support@webcreta.com so we can make it right.