Hextom: WhatsApp, SMS & Push

Hextom: WhatsApp, SMS & Push

Free plan available
Rating (4.7)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

September 26, 2018

Languages

English

Boost sales with omni-channel marketing using WhatsApp, SMS, and Web Push campaigns & automations.

Expand your marketing reach effortlessly with our all-in-one platform including WhatsApp, SMS, and Web Push marketing channels. Grow your subscriber list, create sales-boosting campaigns through SMS, web push, and WhatsApp. Recover lost sales with abandoned cart and checkout automations, and drive new sales with back-in-stock and price-drop alert automations. Our smart balancing algorithm ensures messages are delivered through the optimal channel for each subscriber, preventing duplicates.

Expand your marketing reach effortlessly with our all-in-one platform including WhatsApp, SMS, and Web Push marketing channels. Grow your subscriber list, create sales-boosting campaigns through SMS, web push, and WhatsApp. Recover lost sales with abandoned cart and checkout automations, and drive new sales with back-in-stock and price-drop alert automations. Our smart balancing algorithm ensures messages are delivered through the optimal channel for each subscriber, preventing duplicates. more
  • Easily create customizable popups to grow WhatsApp, SMS and Web Push subscribers
  • Create multi-channel campaigns in minutes with WhatsApp, SMS and Web Push
  • Auto recover abandoned cart, abandoned checkout, and abandoned browser
  • Auto send back in stock and price drop reminders automatically to drive new sale
  • Send messages to every subscriber via the optimal channels, avoiding duplicates

Pricing

Free Plan

Free

  • Unlimited subscribers
  • 1,000 Web Push messages
  • WhatsApp marketing
  • Campaign
  • Back in stock, price drop automation
  • Customizable opt-in popup

Business Plan

$15/month

Sign up and receive $5 worth of free monthly credits for SMS and WhatsApp messaging

  • Free plan+
  • 10,000 push messages
  • SMS marketing
  • Abandoned cart recovery
  • Abandoned browser recovery
  • Campaign scheduling

Enterprise Plan

$50/month

Sign up and receive $20 worth of free monthly credits for SMS and WhatsApp messaging

  • Basic plan+
  • 50,000 push messages
  • Campaign sent and delivery scheduling
  • Unique discount code

Free Plan

Free

  • Unlimited subscribers
  • 1,000 Web Push messages
  • WhatsApp marketing
  • Campaign
  • Back in stock, price drop automation
  • Customizable opt-in popup

Business Plan

$15/month

Sign up and receive $5 worth of free monthly credits for SMS and WhatsApp messaging

  • Free plan+
  • 10,000 push messages
  • SMS marketing
  • Abandoned cart recovery
  • Abandoned browser recovery
  • Campaign scheduling

Enterprise Plan

$50/month

Sign up and receive $20 worth of free monthly credits for SMS and WhatsApp messaging

  • Basic plan+
  • 50,000 push messages
  • Campaign sent and delivery scheduling
  • Unique discount code

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,532 reviews

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse communication channels and sophisticated automation features. It's praised for being user-friendly, easy to integrate, and effective in boosting sales and traffic. Key features include abandoned cart recovery, back-in-stock alerts, and out-of-stock notifications. The app's free version is also popular among budget-conscious merchants. Many commend its ability to automate marketing tasks and enhance websites.

January 17, 2024

i will try now and ill update

EELHOE COSMETICS
France
7 days using the app
December 7, 2023

ON THE PROBLEMS

> No option to import/migrate current push subscribers.
> No option to import subscribers from Shopify.
> Font changes don't show up correctly on buttons. Tech support said they would follow up with the development team and get back to me, but that hasn't happened.
> Push won't work on iOS, according to tech support.
> Nuisance banner to leave app review barely 5 minutes into launching the app - banner appears every time you edit the widget.
> Incorrect message is the first thing displayed in the app dashboard saying that the widget is not installed even though it is installed.
> Tech support contacted 2 days ago for importing existing push and SMS subscribers and followed up two more times for outstanding issues - no response.

ON THE PLUS SIDE

> It is nice that they have both the push and SMS options (if they worked as advertised) instead of taking the approach of including email marketing.
> Well thought-out options for automation - drip campaigns, abandoned cart follow-up with 3 time intervals to send messages, on-demand campaigns, abandoned browser notification, back-in-stock alerts, price-drop alerts, win back
> middle-of-the-line pricing

Overall, not recommended due to poor implementation and tech support.

ArtByPino.com
United States
2 days using the app
October 20, 2023

I just downloaded the app but so far so good. It seems like everything I am looking for. I will be back with a final review in a few days once I have actually used the product.

Posh & Personalized 39367
United States
23 days using the app

About this app

Launched

September 26, 2018

Languages

English

Built by Hextom

About Hextom

4.9 average rating

9 years building apps for the Shopify App Store

Richmond Hill, ON, CA

Support

Send a message

help@hextom.com

More apps like this

4.9 out of 5 stars 60 total reviews Free
Recover abandoned carts, back in stock alert with Web Push
Built for Shopify
5.0 out of 5 stars 7 total reviews Free plan available
Send web push and recover abandoned cart & checkouts.
5.0 out of 5 stars 11 total reviews Free plan available
Business through Branded SMS