WEB‑STAT , 6 avis
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This app is very handy, it is simple and accurate. The data is well organized and it is super easy to optimize the conversation rate by the insights and dashboards.
- Please do not close the app!!
Hi!
Thank you for taking the time to write this. We are glad you love Web-Stat!
And don't worry, we will not be closing the app! We plan on being around for a long time :)
I had been looking for an app like this for a long time, several I tried just did not suit or were very complicated to analyse the results. This app is excellent! So glad I found it and I have had no hesitation in choosing the paid for version - at under 5 dollars you can't really complain at that! The customer service is truly exceptional; I received a reply within minutes after emailing them and Olivier was very helpful and efficient. If you're looking for an app to analyse your visitor traffic in real time and lots of other information, go for this one - I give it 5 stars!
Thank you very much for the kind review and the five stars! We are glad you like our application :)
I needed to track where I was losing customers within the site navigation so I wanted to set up converter tracking. Being that I'm not a coder, Olivier stepped in and between he and his colleagues set up the feature so that it worked with my website. It is Awesome! Thanks so much to Olivier and the WEB-STAT crew! EXCELLENT customer service and the app is outstanding.
Victor
endless-etc.myshopify.com
Thank you so much for your kind review and the 5-star rating for our Web-Stat app! We are so glad that we were able to make the app work the way you wanted it to. Also, the changes we made for you will benefit all other Shopify users, so it's a win all around :)
Excellent, I've used this since I had a site with another e-comm platform and it has always been very useful with great insights.
Thank you so much for your review and the great rating. We really appreciate it :)
Update: your app was not loading and I tracked it back to your server. My webpages would not fully load. There is no way you looked at your app working on my website today as I uninstalled it. Then my pages started loading super fast. Might want to check with your hosting company. Keeping my website from loading pages on the busiest sales day of the year. This is crazy.
Issue identified.
I was able to get your URL from Shopify (I had indeed checked the wrong site.) The issue was not caused by Web-Stat but by your ShopLock app. ShopLock would wrongly identify Web-Stat as a threat, intercept our script and rewrite it in an attempt to block it. The rewriting caused JavaScript errors on the main thread which interfered with your site's loading.
Olivier
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Hello again,
The reviews are anonymous, so had to deduce your URL from the name of your company. It is possible that I checked the wrong site (also I checked the site on Saturday, not today). Would you be able to send the correct URL to helpdesk@webtrackingservices.com so that we can run some additional checks?
We have 350,000 users and no one is having any issues, also, as I was writing earlier the app loads in a separate threads. I could be wrong of course, but I don't think the problem you experienced was actually tied to our app.
Thank you in advance for sending your URL.
Olivier
helpdesk@webtrackingservices.com
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Hello,
I just checked your website and Web-Stat is loading normally on it. Could you tell us what happened in more detail? You can write to us from https://www.web-stat.com/contact_us.htm
Our app loads in a separate thread from the rest of your site, so it should not impact the overall loading time at all, even in the event of a malfunction on our end.
We will look into this as soon as we hear back and get to the bottom of it.
Oliver has been very helpful in making sure the Web-Stat app functions the way I need it to function to give me the best reporting possible. He was able to adjust the app so that my customers are identified with their login information instead of just a visitor number! I am still in the trial of this app but the more I explore it, the more convinced I am that I will keep it!