Webiators AI: SEO Optimizer

This app is new but all good reviews. I have tried new apps before and had good experiences so that did not stop me. I asked a question first and they responded quickly. That is a good sign. So I installed the app. Nope it did not work, telling me I have no empty photo tags which I know is not true. So I reached out and they requested access which I promptly gave and then nothing. I emailed the next morning and they said it would be up to 48 hours before they would help me. So I did not think that was good at all.
I started looking at the 5 written reviews. I can't track 3 of these companies that wrote these few 5 star reviews I could see. One month old review is from a company that closed their online store a few months ago. Maybe I am wrong about that but it looks fake. Delete and byebye.
Yet another bad app on Shopify. I will just do the work manually because it will take me more time to crawl through all these busted apps.