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I was having an issue with the app that I couldn't figure out. I requested help with the issue and the response (so quick in responding) I received was outstanding. Webtex was so helpful and understanding of my limited experience with such things. They were able to get in and fix my issue (I didn't have a button turned off...ugh). The team found it, easy peasy!
I highly recommend getting this app.
If you have any issues as I did, they are there to help!
Thank you.
Excelente app! la verdad antes había probado con otras, incluso de pago y no funcionaban bien... En webtex todo es sencillo y luce increíble en la tienda, además el equipo detrás responde de inmediato ante cualquier problema, este punto es el que más me agrada, ya que cuando empiezas todo es un poco caos y que exista un buen trato y respuesta de la app es maravilloso. Me ayudaron a solucionar un problema en menos de 24 horas. La recomiendo totalmente para tu tienda online!!!
I did a lot of research before deciding to go with Webtex Product Reviews. I love that it's free, of course! There are some great features, all of which are customizable. My shopify theme does not support Shopify 2.0, so I couldn't get the stars and review widgets to work with a simple "click" in my product template. Vitali at Webtex went above and beyond to go into my liquid templates and manually code in the widgets. Thank you so very much!
Thanks so much for your review! 😊 I’m happy we could get everything set up just right for your store. If you ever need a hand with anything else, I’m always happy to help! 🚀⭐
Webtex Product Reviews has been an excellent addition to our Shopify store. It’s a simple yet powerful tool that lets us showcase customer reviews, which has significantly boosted our credibility and sales.
Thank you so much for your wonderful review! 😊 We're thrilled to hear that Webtex Product Reviews has been a valuable addition to your store and has helped boost your credibility and sales. If you ever need any assistance or have any feature suggestions, we're always here to help! 🚀
The app doesn't publish to my website. So my customers cant leave a review
Hi there,
Ouch, our first 1-star review really breaks our heart 💔😢. We pour so much love into our app, and it hurts to know you didn’t get the experience we aim for.
I wish you’d reached out to us – we could’ve helped. It’s most likely that the widget just needs to be added to your theme’s customizer. If your theme doesn’t support it, we’re more than happy to add it manually for you.
If you ever decide to give our app another try, we're here to help and ensure everything works just right 🙏.
I've only just started using Webtex, but it seems to work very well - straightforward to get working, does everything I expected, has lots of ways to customize... plus its free!
Normally I would use a product for a bit longer before posting a review, but what makes me confident that it deserves 5 stars is the amazing customer service! I had a question about it, and the response was super quick and warm - they genuinely seemed to want to help as best as they could.
Thank you for the lovely review 🙌 We're really glad you’re enjoying the app so far - and even happier that our support could be there when you needed it. Don’t hesitate to reach out anytime.
Excellent review app, easy to set up and customize. It has many features you could only find on paid apps, such as fully customized customer emails, what items to include for reviews, and more. We had lots of questions during testing and implementation during the Christmas holidays, including asking for some changes to suit our brand, and the support team (kudos to Vitali!) was immediately available to help. Superb customer service and robust, high quality app. We are happy to have found Webtex!
Thank you so much for your fantastic review! 😊 We are happy to hear that you're enjoying the app and its features. It was a pleasure helping you get everything set up, especially during the busy holiday season. 🎄
Your kind words mean a lot to us (and kudos back to you for being such a great customer)! If you ever need further assistance, we are just a message away.
We’ve been thoroughly impressed with the Webtex Product Reviews app. The clean and intuitive layout makes it simple to use, both for setting up and managing reviews. The interface is thoughtfully designed, ensuring a seamless experience for our team and customers alike. It’s rare to find an app that combines ease of use with such a polished presentation.
The standout feature for us has been the customisation options, allowing us to tailor the review display to match our brand perfectly. Additionally, the detailed analytics provided give us invaluable insights into customer feedback and trends. The customer service team has been exceptional, always quick to assist and highly knowledgeable. Their personalised support has made integrating the app into our store effortless.
We’ve tried several review apps in the past, but Webtex truly stands out. It’s reliable, user-friendly, and has significantly enhanced the trust and engagement on our store. Highly recommended for any Shopify merchant looking to showcase genuine customer feedback with style and efficiency.
Very happy with this app: Reviews are easy to manage and overall the app is well designed. It's free yet has all the features I need, without locking them behind a paywall, such as multi-language support, automatic review request e-mails and customer images. Support was quick to answer and very helpful. 5/5 keep doing what you're doing! :) PS: The dino is very cute.
Thanks so much for the great review. 😊 We're glad you're enjoying the app and our support. And yes, the dino is a favorite here too! 🦖💚 We’ll keep working hard to bring you even more. 🙌
We have had a good experience so far! The only downside is the email quota; we have to contact support whenever we hit the limit. Regardless, we still gave it 5 stars, the app is great and has one of the best support, plus it is completely free!