Overall rating Based on 676 reviews
Efficient, available, human and very pleasant team. It's always a pleasure to work with them.
Very low waiting time.
We're using this app to translate all website content from English to German, on two identical shopify stores. They don't sync, so we have to translate new content individually on each store. I'm using the Visual Editor to translate blogposts, which is fairly easy. For manual translations, I'd wish that I could translate the entire blogpost at once, instead of each element (paragraph) individually. We had some dynamic content that we needed help from their support, in order for it to be translated. Support was quick and helpful.
This app is a must-have if you're thing about expanding your store. Plus, the staff is really helpful and reactive !
Great customer support. Remy has been helpful with pages with missing translations. Responses are fast.
CLUB MAISON DELLIS
Best multilingual app for shopify so far : the app is really powerfull.
And what a support team! Christophe is very very helpful and very quick in responding. Do not hesitate, this app is certainly also made for you!
I've been using this app for around a year now and only recently really understand just how powerful it is.
The machine translations are often incorrect, which is to be expected but overall it's a really smart app that has helped me grow sales significantly.
Here's what I love most:
Ease of manual editing of translations
Rules to apply to the whole site (do not translate rule is vital for brand names and terms that just don't make any sense in the local language)
SEO on all translated languages
The translated feed that drives my search marketing based on the end users device settings
Customer service! I like to test and change things a lot, all requests are picked up and carried out within a day
I'm currently on the Pro plan but now need Enterprise, which is quite a big jump cost wise but I wouldn't get half as much elsewhere.
I really couldn't have scaled my sales so significantly without this app, super happy!
We use Weglot to translate our website from FR to EN. The tool is easy to use. Really appreciated the customer support. Christophe was really helpful and provided quick solutions to fix the last missing translations. Thanks !
Bunne & Mamalade
Great app for translation. Their support team is also super quick in responding to inquiries and helping you with translation errors (missing translations, coding, formatting, etc.). Highly recommended!
Perfect app, works great. Had a small technical issue, which was not caused by the app but got fixed in a couple hours by their team anyway. Great support.
Excellent service. I had some bugs on my website after installing the app, but they were fixed in no time by Weglot's customer service.