Weglot ‑ Translate Your Store

We've been dealing with 4 languages on our Euro website.
Managing these by hand was too complex and costly.
And even when doing it by hand, a lot of translations get lost through the cracks.

We also tried other auto translate apps.
These apps were not reliable because they were either limited in the number of translations or just would take days to translate a simple website.

Weglot fixed all this!

It took a bit of time to setup properly since we use sub-folders for our languages but once we got it setup with the help of the Weglot team it translated our website on the fly!
No need to wait days, every page is translated as it's loaded.
And the options for translations are much more advanced.
You can have words that never get translated (ex: your brand name and trademarks).

You can force some words to be translated in a certain way (good for words that have multiple meanings).

Overall this app is well worth the price.
Having a full time employee translating would cost much more.
And finding one person that speaks 4 languages willing to translate our site full time is almost impossible.

Highly recommended!

This app makes it very easy to keep your translations in check.
The visual editor makes all the difference.
Its super easy to delegate translations without the need to create additional shopify staff positions.

Their support is always surprisingly quick and very helpful.
Any issue I had has been fixed within a few hours.
Zero complaints

We are very grateful for the extensive support you provided us in researching and changing the settings of our e-commerce site.
Despite the time difference and language barrier with Japan, we are very grateful for your smooth and detailed guidance and prompt coordination. Thank you very much!

This app translates everything - even what others don't - and the support is very reactive and effective !

App is easy to install, to use and the support answers any question quickly and also fixes issues in our site if needed.

Weglot is very convenient and translates almost everything on the frontend.
If something doesn't work, their excellent support team is there to help you.

1-Star (Wish I Could Give 0) – Deceptive Billing & Unauthorized Charges

I canceled my subscription two months ago, yet I’m still being charged
325/ month. When I signed up I picked the 39/month Business plan, but the platform automatically enabled a hidden "Volume Upgrade" option—something I never noticed or consented to. Because of this deceptive practice, I was charged over $300/month for four months before realizing what happened.

Even after canceling, the charges continue. This is predatory behavior—shame on this company for exploiting customers with sneaky auto-upgrades and ignored cancellations.

I’ve already taken action by:

Reporting to the BBB (Better Business Bureau)

Disputing all charges with American Express

Filing complaints with relevant consumer protection agencies

One of the most baffling applications I’ve used — and not in a good way.
Eventually, you’ll find yourself deep in a rabbit hole, trying to exclude as many translations as possible, as Weglot keeps inflating the word count day by day. And their word count estimation tool? Completely misleading — don’t rely on it.

Our small business (200 products), with only two translated languages, somehow exceeds 200,000 words, putting us in the $299/month pricing tier. That’s just not sustainable.

We’ll absolutely need to look for an alternative solution.

That said, full credit to their support team — they’ve been responsive, proactive, and genuinely trying to help throughout this frustrating experience.

⭐️⭐️⭐️⭐️⭐️ Outstanding support experience!

Weglot’s support team (especially Manon) has been absolutely amazing. They helped me customize my translation setup down to the URL level, patiently walked me through regex exclusions, optimized my word count usage, and fixed multiple Shopify Markets issues and page visibility issues. It’s rare to get such hands-on help these days. Huge thanks to the team!

The app is easy to install and to use. Our plan got upgraded automatically once we reached the words limit, so now it is quite pricey for us. Unfortunately we're on the annual plan and can't cancel easily. We had a problem with the language switcher on mobile, but the support team was very helpful and quick in fixing it. Thanks and 5 stars for that.

Guillaume support was exceptional today and other times as well I've received excellent support.

The app works well and whenever I had issues the team was ready to help me.