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After 2 days spending, the support get back to me with the good resolution. Thanks for the support. However, I do recommend to make the process easier and make the answer to what customer wanted. I will remain 4 star for now. and can always update to 5 if I monitor everything is working.
I just started to use Weglot, i can say that the interface is intuitive and and the support team is also very professional, quick replies to my e-mails. Thank you!
Wow très réactif comme support. J'adore quand les compagnies se préoccupent de leurs clients ... Bravo et merci
J'ai utilisé weglot afin de traduire mon site en anglais. La traduction est impeccable. Ensuite j'ai rencontré un petit problème sur mon site et le support a été très réactif et efficace
Great App and great customer services
Thank you.
If you are looking to translate your website to other languages, this app is the best app you will find. I have tired all translating apps on Shopify, nothing comes even close to how great this app is, let along the experienced, talented, fast, and friendly customer service. Install this app, if you find any issue just send them a message, they are unbelievably fast and talented with what they do.
Excellent app, very user-friendly and the help support was quick and very good. I recommend it for your store.
I think that app is AMAZING!!!!!! It's help us translate our website just ONE CLICK!!!! I love the support team and I love this app! Really!! Don't waste Your time and money for translations!!!
Super easy to use and I was really amazed by the translation! This app is one I highly recommend for anyone who needs to translate websites. Never have I met a better customer service - wow! Quick respons and very nice and helpful :)
A nightmare. I am very happy I could finally leave weglot, don't do the same mistake. This app costs a fortune and there is always a new problem. Each email of your customers (and other details) will count as new words, and then your word count will increase and you will have to pay more. They will even put all the translations offline if you go over the "translation requests" by month. That's by far the worst app I used with my Shopify store. The value for money is terrible, check other solutions you will pay less to have a better service (no word limit and more languages). CIAO WEGLOT
Hi Aurore,
We are sorry to hear your experience was less than perfect as we strive to have the best translation app. Feel free to email support to let us know what problems you seem to have encountered. You have the choice to also exclude elements so they do not count towards your word count so you have better control of your limit. If you had encountered an issue with your translations requests, support would have been able to help you immediately with this so that your translations remain online.
Happy Holidays!