Rezensionen (1.591)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 87 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
3. April 2024

WORST EXPERIENCE EVER. SO MUCH DAMAGE ON MY STORE AND INCOME LOSS!!!

They don’t take any accountability for the mess they make.

My website is down already for 7 days!! I am receiving an error because they messed up my DNS completely and now globally my website is down. I contacted my domain name provider and Shopify and they did everything they could and all settings are correct, but Weglot ...

Chatelier
Vereinigtes Königreich
3 monate mit der App
Weglot hat geantwortet 16. April 2024

Hello,

Thank you for taking the time to write a review of Shopify.

We had a chance to discuss further the issue you experienced, and finally it was decided to disable the ...

6. April 2020

The free trial is not a free trial. You download, you get charged for a month even after 1h of use when you discover that it doesn't work. Thank you Weglot for stealing me 22$.

Innovation bar
Frankreich
2 monate mit der App
Weglot hat geantwortet 7. April 2020

Hi Thomas,

We are sorry you feel this way but there is indeed a free trial so we are not sure what you are speaking of. You have 10 days free and then if you have less than ...

11. Juli 2022

I am afraid this will not be your app if you are making an International Store using LockSmith App ...

kmina.com
Spanien
2 monate mit der App
Weglot hat geantwortet 11. Juli 2022

Hi Kmina,

Thank you for bringing this matter to our attention. I'm very sorry we failed to meet your expectations but it seems the support team offered you solutions that you ...

30. Juni 2022

Extremely disappointed. SEO translations work bad, Media translations do not work at all. So at first everything looks kinda OK. But when you deep into it, you realize how bad the whole situation is. First -- SEO translation. You can translate meta tags, but it is really hard to find them in the list, and when you try to go page by page, it simply does not work. If your website has more than 10 ...

mfa
Deutschland
Etwa 2 monate mit der App
18. Mai 2020

The subscription method based on visits per month does not make sense and is practically blackmail (you reached too many users this month, upgrade your plan or I turn off translations till next month); definitely too expensive for what it does. Exception handling and SEO are very bad

LASCIART®
Italien
Etwa 2 monate mit der App
Bearbeitet am 1. Februar 2022

auto increments translated words to make you reach the limit and to upgrade your free plan to non free (even when you delete the auto translations).. free plan is a fake, prefer to use of csv files for the shopify export if you don't want to lose time

El Tucán - Fighting for the forests
Frankreich
Etwa ein monat mit der App
15. Oktober 2021

I am copy-pasting a response by Customer Service that should save you from installing this app: "We are open Monday - Friday 9 am to 6 pm (Paris Time).
Please avoid sending a follow-up email until you have heard from us as this will push your request to the back of our queue." So now I am left for one weekend with a store (in the translated languages) that has a glitch that makes the prices ...

pata paw
Schweiz
Etwa ein monat mit der App
Weglot hat geantwortet 18. Oktober 2021

Hi PATA PAW,

We are sorry to see you had issues with Weglot. We like to provide our users with top-level support and therefore choose to not outsource our team. This is why ...

14. Oktober 2021

A nightmare. I am very happy I could finally leave weglot, don't do the same mistake. This app costs a fortune and there is always a new problem. Each email of your customers (and other details) will count as new words, and then your word count will increase and you will have to pay more. They will even put all the translations offline if you go over the "translation requests" by month. That's by ...

Aurora & Co. US
Frankreich
Etwa ein monat mit der App
Weglot hat geantwortet 13. Dezember 2021

Hi Aurore,

We are sorry to hear your experience was less than perfect as we strive to have the best translation app. Feel free to email support to let us know what problems ...

11. Dezember 2018

cannot delete from store when i deleted the app the image stayed on my screen. You have to purchase if you want more than one language not worth it

Kamsira Clothing
Vereinigte Staaten
Etwa ein monat mit der App
Weglot hat geantwortet 26. März 2019

Thanks for your review but I do see we responded to your request on how to remove Weglot back on December 11th where we included a detailed explanation on how to do so. Our ...

25. März 2020

Hey Max thanks for reaching out I would not use your services even for free, your app is absolute dogshit and I'm glad I found an alternative as soon as I touched your buggy messy piece of shit software, this was the worst experience I've ever had in my life
Please close your business. If I would care enough I would tell you the problems with your products, but pushing me to buy while your shit ...

Anti-coronakits
Israel
26 tage mit der App
Weglot hat geantwortet 26. März 2020

Weglot treats all our users with respect and does not stand for this type of abuse. As you never contacted us for help, there is no way for us to help you.

As there are ...