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Fantastic email support. The team is really involved and helpful.
Great app, easy to use. I recommend it.
J'utilise Weglot pour traduire mon site web paoma.ca depuis près de 2 ans et j'ai toujours eu un excellent service et support technique. Très facile d'utilisation, je le recommande fortement.
Audrey
The best translation app out there. Automatic translation is amazing plus the customer service incredible. They did a lot of the work for me and response time was immediate on office hours. Recommended 1000%
we had a very good experience with Weglot, worked seamlessly and easy to manage and edit. Highly recommended!
One of the most well made and impressive apps on the Shopify app store. And their customer service is top notch: quick replies, and provided us with custom solution to workaround an issue caused by our theme, when most other apps would've sent us back to our theme developer instead.
The app is very good, easy to use, the developers were very nice and helpful. They helped us with all the problems we had, advised us on the problem we faced.
Really a top-notch customer service. I was really dragging on to start resolving the problem I had with email notifications, but when I did it really didn't take more than a few hours to fix. And this was all thanks to a really fast and hands-on approach. Thank you Zoé!
Just writing an update. Since changing our theme, we had some issues with translations but as always Weglot team is the best. We got some support that I'm pretty sure was above their obligations. I 100% would recommend it if you are in search of a good translation app for your store :) The app is really easy to use and for the simplest of issues, they have really clear and easy-to-understand instructions/FAQ page/videos, etc.
Another UPDATE one year later: We needed to go from subdomains to subdirectories and Weglot helped us through the technical stuff perfectly. Thank you, Antoine! The help was more than expected and I am talking about 30 exchanged emails. At the same time, I needed to talk to customer service from our previous translation app GTranslate and those guys were again clueless about the technical things.
Having a successful e-commerce journey means having great partners, and WEGLOT is one of them.
I have tried all translation apps, because none of them satisfied my needs. Our agency then recommended Weglot and I was skeptical, because it was not under Shopify's recommendations for language apps. Now, after testing and set up, I have to admit: This is the best translation app on the marketplace! Thanks to the awesome support team (Christophe)! Highly appreciated :)
So far the best translation app we have seen in the Shopify universe and we tried almost all of them. Handling it takes some used-to but once you get a hang of it, it is pretty easy to use. Support is EXTREMELY fast! :) Which is definitely a nice bonus!
For us it was important to be able to translate the apps as well, not only the basic Shopify template, like most of the translation apps do it. Weglot covers 90% which is the best you can get within the Shopify setup. Worth the price if you have a more complex shop and really want to grow it internationally (or like us, you have many local languages :)).
Un super service client, j'espère pour vous que vous tomberez sur Guillaume du Service client, vous serrez entre de bonnes mains !!