Reseñas (1.591)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 87% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
2 de noviembre de 2018

I DONT ADVISE THIS APP!!!
very bad application, they translate everything, numbers, URL ... etc translate things that dont need translation just to force you to move to the next plan.
when you delete some product or category, it is not automatically deleted in weglot, you have to go to search word by word and go deleting and even then in my case the number of words translated by weglot was not ...

Rimlax
España
5 meses usando la aplicación
Weglot respondió 26 de marzo de 2019

We spoke to this user on numerous occasions to help them out with the misunderstanding as we do not translate everything nor do we force any user to move to the next plan as ...

12 de octubre de 2021

The app caused a bug whereby clients were not able to add to cart their products. Every time a customer selected a product to the cart, it said the cart is EMPTY. The support team was hard to reach, arrogant and took weeks to fix it and did not FIX a thing. Had to DELETE the app. BEWARE!

Korilane
Estonia
5 meses usando la aplicación
Weglot respondió 12 de octubre de 2021

Hello,
We are sorry to hear you did not have a good experience with Weglot. After taking a look at your email interaction with the support team, they went above and beyond in ...

17 de noviembre de 2022

I used this app for more than 3 months in Arabic translation, and I would simply say we postponed the launch for 2 months because of it. You do manual amends on the poor translation the app gives and it vanishes, so you need to redo the manual translation allover again and guess what? it vanishes again. Massive waste of resources!

TOP'n'TUK
Emiratos Árabes Unidos
5 meses usando la aplicación
Weglot respondió 16 de diciembre de 2022

Hi,

Thank you for taking the time to write. I wanted to let you know how sorry we are for hearing about your negative experience as we try our best to help all our users ...

6 de abril de 2020

The free trial is not a free trial. You download, you get charged for a month even after 1h of use when you discover that it doesn't work. Thank you Weglot for stealing me 22$.

Innovation bar
Francia
2 meses usando la aplicación
Weglot respondió 7 de abril de 2020

Hi Thomas,

We are sorry you feel this way but there is indeed a free trial so we are not sure what you are speaking of. You have 10 days free and then if you have less than ...

11 de julio de 2022

I am afraid this will not be your app if you are making an International Store using LockSmith App ...

kmina.com
España
2 meses usando la aplicación
Weglot respondió 11 de julio de 2022

Hi Kmina,

Thank you for bringing this matter to our attention. I'm very sorry we failed to meet your expectations but it seems the support team offered you solutions that you ...

30 de junio de 2022

Extremely disappointed. SEO translations work bad, Media translations do not work at all. So at first everything looks kinda OK. But when you deep into it, you realize how bad the whole situation is. First -- SEO translation. You can translate meta tags, but it is really hard to find them in the list, and when you try to go page by page, it simply does not work. If your website has more than 10 ...

mfa
Alemania
Alrededor de 2 meses usando la aplicación
18 de mayo de 2020

The subscription method based on visits per month does not make sense and is practically blackmail (you reached too many users this month, upgrade your plan or I turn off translations till next month); definitely too expensive for what it does. Exception handling and SEO are very bad

LASCIART®
Italia
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 1 de febrero de 2022

auto increments translated words to make you reach the limit and to upgrade your free plan to non free (even when you delete the auto translations).. free plan is a fake, prefer to use of csv files for the shopify export if you don't want to lose time

El Tucán - Fighting for the forests
Francia
Alrededor de 1 mes usando la aplicación
15 de octubre de 2021

I am copy-pasting a response by Customer Service that should save you from installing this app: "We are open Monday - Friday 9 am to 6 pm (Paris Time).
Please avoid sending a follow-up email until you have heard from us as this will push your request to the back of our queue." So now I am left for one weekend with a store (in the translated languages) that has a glitch that makes the prices ...

pata paw
Suiza
Alrededor de 1 mes usando la aplicación
Weglot respondió 18 de octubre de 2021

Hi PATA PAW,

We are sorry to see you had issues with Weglot. We like to provide our users with top-level support and therefore choose to not outsource our team. This is why ...

14 de octubre de 2021

A nightmare. I am very happy I could finally leave weglot, don't do the same mistake. This app costs a fortune and there is always a new problem. Each email of your customers (and other details) will count as new words, and then your word count will increase and you will have to pay more. They will even put all the translations offline if you go over the "translation requests" by month. That's by ...

Aurora & Co. US
Francia
Alrededor de 1 mes usando la aplicación
Weglot respondió 13 de diciembre de 2021

Hi Aurore,

We are sorry to hear your experience was less than perfect as we strive to have the best translation app. Feel free to email support to let us know what problems ...