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Ho avuto un'esperienza eccellente con Weglot! L'assistenza clienti è stata impeccabile, rispondendo rapidamente e risolvendo ogni mia richiesta con grande professionalità e cortesia. Consiglio vivamente Weglot per chiunque cerchi un servizio di traduzione di alta qualità e un supporto clienti eccezionale!
This app is great! I did have some trouble as I'm new on Shopify, but Manon from the WeGlot team was super helpful and patient. I contacted customer service and she reached out and helped me solves many small issues I was facing. She is amazing!
Service client efficace, traduction automatique. Le service client a résolu tous mes problèmes n'hésitez pas à leur écrire en cas de souci et vous répondrons très vite.
Maintenant tout est opérationnel sur mon site Satoshistyles et j'en suis ravi☺️❤️.
Un grand merci à la team Weglot d'avoir su répondre à mes attentes
Cordialement,
SatoshiStyles
After a comparison with the comparable (non-AI based) translation apps and a few years with Weglot, I can say the following: this app has most of the functions you need for international trade at this time. Make sure that you have a thorough understanding of translation before implementing a translation app. Weglot offers many practical guides as PDFs on their website. It takes some time to familiarize yourself with the app, but translations are also a technically demanding field. The support is goal-oriented, responds quickly and is always friendly. It makes sense to take some time and carry out the implementation with the help of the support team.
the support of the prouct is absolutelly fantastic!! :) and the product aswell, highly recommended!! 5*
Alexis and team were very helpful at solving a translation problem. Great support team.
Excellente application avec des interlocuteurs très réactifs
Je recommande +++
Great APP!, Seems like entering new markets will be easier than always!
Merveilleux service a la clientèle!
Really a top-notch customer service. I was really dragging on to start resolving the problem I had with email notifications, but when I did it really didn't take more than a few hours to fix. And this was all thanks to a really fast and hands-on approach. Thank you Zoé!
Just writing an update. Since changing our theme, we had some issues with translations but as always Weglot team is the best. We got some support that I'm pretty sure was above their obligations. I 100% would recommend it if you are in search of a good translation app for your store :) The app is really easy to use and for the simplest of issues, they have really clear and easy-to-understand instructions/FAQ page/videos, etc.
Another UPDATE one year later: We needed to go from subdomains to subdirectories and Weglot helped us through the technical stuff perfectly. Thank you, Antoine! The help was more than expected and I am talking about 30 exchanged emails. At the same time, I needed to talk to customer service from our previous translation app GTranslate and those guys were again clueless about the technical things.
Having a successful e-commerce journey means having great partners, and WEGLOT is one of them.