Weglot ‑ Translate Your Store , 리뷰 1,506개
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평점별
Good app so far, fast and clear response time with help when requested.
Still in testing, but the fact that you can change the translation manually is a big plus as Google is not the ideal translator.
After installation the app lead to a mixture of languages. So when you switch the language, part of the text has not switched.
Now I have to rewrite all the product descriptions manually after deinstallation of the app.
Dear ProDicer,
We are sorry to hear that you have had such a negative experience.
Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every interaction. We would like the opportunity to rectify this situation and help make it right for you.
Please contact our office at support@weglot.com so that one of our representatives can discuss your concerns in more detail.
Hope to hear from you soon!
The Weglot Team
Very proactive and efficient support. Thank you Max !
I just started using Weglot, Technical support is amazing, app is robust and gives you useful tools to edit translate. For now only minus is pricing plan, I reached 50000 words with 2 language (300 products), and I just started.
Weglot Cons, found with my experience:
- for 3 languages with url slug you need the advanced plan and the cost is $ 2,400 / year (higher price than the competition)
- payment only by credit card, paypal or other services are not accepted
- unmanageable language change customization (does not work on mobile, impossible to change the structure, but only part of the CSS can be changed)
- dynamic content not translated correctly (if you have an infinite scroll it won't work for you)
- really bad language rendering times
- in the cost of translations they also charge the internal pages of shopify, such as cart, account, etc .. it seems that the locales used by shopify are not taken into consideration and recommend deleting them
- completely wrong translations (API service mandatory and useless if it doesn't translate correctly)
- unable to delete the css provided (the language switch stops working)
- performance dropped from 60 points to 48 points after installing and configuring this app (very little optimization)
- contents translated only and exclusively through ajax from the html code
- to translate invoices or other things in the store you need to install external apps recommended by them which significantly increase the monthly costs
Amazing support! Quick response and very easily understood fix on the errors on our website! Guillaume has been such a great help! our site is now working smoothly with good english translation!
Attenzione, la traduzione su alcuni temi non è delle migliori, crea casino con css.
Inoltre non traduce il checkout.
Hi,
Weglot Support Here. Thank you for taking the time to write a review of Shopify.
It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.
About the CSS, Weglot tries to only replace the text into your translated version so our product shouldn't break any CSS on your translated version.
Note that sometimes adjustments can be required depending on the way the theme has been developed and the way Weglot works.
We are not able to find any conversation with our Support team about the specific behavior you're experiencing.
In this case, be sure that our Support team is always glad to provide help to make the experience with our product as good as possible.
We'll be really glad to try fixing the behavior you're experiencing. To do so, could you let us know when could we investigate further on your website?
About the checkout, for your information, checkout pages won't be detected by Weglot as they belong to another domain.
These pages are hosted by Shopify itself, translations are directly handled on its side, as translations are actually coming from the theme.
That's why the language switcher isn't visible on the checkout pages.
Weglot, by its side, allows displaying the checkout in the right language for the visitor, regarding the language used on the page before the checkout, thanks to a mechanism we manage.
Weglot just allows the checkout to be displayed in the theme language related to the language used on the page before the checkout. It means that the translation isn't managed by Weglot, but Weglot just calls the theme in another language.
That being said, the checkout should appear translated on the translated version and we'll be glad to also investigate further if you could let us a chance to improve your experience.
Please contact our team at support@weglot.com, and ask for Chris, our Head of Support, so we can discuss your concerns in more detail.
Best,
The Weglot Team
Bug et ne débloque pas les fonctionnalités lorsque l'abonnement est payé. A ce jour je n'ai pas trouvé comment traduire ma page Checkout X. Bonne idée mais inutilisable pour moi
Excellent quality translations, our site is bilingual english and french. Fast and competent support. Very good experience with this app so far
why did the apps say it's free when they ask you to subscribe to a 10 days free trial? I don't trust this app, it's not honest.