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Honestly the worst Shopify app I've ever used. It makes your store very slow and it has so many issues. The translations are very off, they don't offer check out translation so there is really even no point, very frustrating to use
Hi,
Thank you for taking the time to write a review of Shopify.
It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, ...
I thing it is a good app in comparison with some others.
This app is full with bugs and horrible customer service, don't get me started about the amount of times I had to translate the same words.
I am so sorry for the trouble this has caused you but we do not outsource our support. You wrote us 4 messages on a Saturday. We state in the saved reply we are open Mon-Fri. ...
Bad app. Bad support.
Wanted to translate to Arabic with right to left layout
The app messed up my website layout (for the translated language only)
I contacted support asking them to correct these changes. Karina responded with a silly email telling me they cannot "redo a site" for me.
I chose another app, had the same problem, but they resolved all issues for free!
Weglot is a bad choice!
...
Update: Thanks again for your second response but if you wish to settle this matter, We recommend you email us back directly as it seems your responses are geared to hurt ...
One of the mist dissatisfying apps ever used..
- Does not translate the right things entering
- After asking for support, explaining in 5 mails, it still was unclear.
- After finally get it on the right pages, it does translate horrible and miss out words everywhere, which makes you still have to manually do everything.
- After deleting it, it still is on your webshop, charges you money for not ...
Not sure what's this apps for, once you reached 2000 words, the translation automatically turned offline, 2000 words is ridiculous small for a normal website, and is not easy to uninstall the apps. it leave code everywhere, only install this apps if you have couple page and not many word on ur website. if not once it reached the limit on the free plan, u can either pay to make the translation ...
I do not recommend the use of this app. It has misconfigured the details of the products and now the invoices do not come out right and the support has been unable to solve it. Pretty bad support.
Currently testing this app, but i have to give thumbs up to Christophe from the support team, amazing communication and fast replies! i do recommend this app if you want to have your store in multiple languages.
I wish I could give it 0 stars! So first...once you install and go for a trial account there is no delete account button - you must email support for deletion :))...wonder now if they will wait for trial to expire then charge me and then delete :)) We will have to wait and see wont we? This does not help you translate any app added buttons and the automated translations are just off...they ...
:( I can't delete a Weblog(https://apps.shopify.com/weglot) from my website. It's a translator. I deleted it, but it remained on the site :( the translator window hangs to the left of the main menu. This flag is hanging and I can not remove it and the translator program works. Your support told me that the issue will be resolved 24-72 hours. It's long! I can't work with the site. This is a ...