전체 평점
4.6
평점 수준당 개수
  • 평점의 87%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2024년 2월 28일

Très efficace et simple d'utilisation. Support très disponible quand on en a besoin. On recommande !

makkdesign
프랑스
앱 사용 기간 4년 초과
2024년 2월 9일

Best customer service I've ever experienced in any piece of software. Absolutely amazing.

Kratom World
네덜란드
앱 사용 기간 6개월
2023년 12월 15일

I had an excellent experience with Weglot Customer Service Support. They responded quickly and resolved any issues I had with the Arabic translation version of my website. Thank you for the outstanding support, Antoine!

Mahajati
싱가포르
앱 사용 기간 거의 5년
2024년 3월 27일

Tolle intuitive App die (fast) alles übersetzen kann. Die Übersetzbarkeit von Produktbildern wäre noch super.
Ansonsten ein sehr kompetenter und schneller Support der auch um die Ecke denkt.

OFFSET Nutrition
독일
앱 사용 기간 5개월
2024년 1월 25일

The Customer service is very responsive and they have fixed my issue very quiclky! Thank you Jeremie

Relove
캐나다
앱 사용 기간 4개월
2024년 1월 16일

Weglot est une super app ! L'intégration a traduit rapidement notre boutique en ligne en plusieurs langues. Le tableau de bord est assez intuitif et le support linguistique complet le rendent convivial. Ce qu'on a beaucoup apprécié, c'est le service client très réactif et compétent. Les mises à jour en temps réel et l'optimisation SEO ajoutent la touche finale parfaite. Seul reproche le tarif est un peu élevé, mais c'est game-changer pour toute boutique Shopify visant un public mondial.

Flotte
프랑스
앱 사용 기간 대략 2년
2024년 1월 19일

Unfortunately we now have an ugly language switcher which we can not move anywhere because we get an error whenever trying to use the visual builder. Losing money on ads, and no direct chat function..

Pelle Cosmetics
네덜란드
앱 사용 기간 5개월
답글 Weglot개 2024년 1월 23일

Hello Pelle Cosmetics,

I'm sorry to hear that you're currently experiencing issues with the language switcher. I want to assure you that we're here to help resolve this matter for you.
If you could kindly provide more details about the specific problem you're encountering and let us know what you wish to achieve with the language switcher, our team will do its best to assist you promptly.

Although we don't have a chat function, we want you to know that we respond quickly to emails, and your concern is important to us.

If you happen to have any additional information or questions, please feel free to include them in your response.

Have a nice day,

Regards,

The Weglot Team

2023년 11월 11일

Really a top-notch customer service. I was really dragging on to start resolving the problem I had with email notifications, but when I did it really didn't take more than a few hours to fix. And this was all thanks to a really fast and hands-on approach. Thank you Zoé!

Just writing an update. Since changing our theme, we had some issues with translations but as always Weglot team is the best. We got some support that I'm pretty sure was above their obligations. I 100% would recommend it if you are in search of a good translation app for your store :) The app is really easy to use and for the simplest of issues, they have really clear and easy-to-understand instructions/FAQ page/videos, etc.

Another UPDATE one year later: We needed to go from subdomains to subdirectories and Weglot helped us through the technical stuff perfectly. Thank you, Antoine! The help was more than expected and I am talking about 30 exchanged emails. At the same time, I needed to talk to customer service from our previous translation app GTranslate and those guys were again clueless about the technical things.

Having a successful e-commerce journey means having great partners, and WEGLOT is one of them.  

Wodal
에스토니아
앱 사용 기간 대략 2년
2024년 1월 16일

The app start pushing you to increase plan constantly even if you don't put anything new translated words increase. Rather than this is not comfortable to put manual translation because is necessary to check and correct some translation.

SPOON GMBH
독일
앱 사용 기간 29일
답글 Weglot개 2024년 1월 25일

Dear SPOON GMBH,

I hope you are doing well.
I wanted to reach out to you regarding the recent feedback you provided, expressing dissatisfaction with the increase in word count.

First and foremost, I want to express our gratitude for taking the time to share your thoughts with us. Your feedback is invaluable as it helps us understand the concerns of our users and continuously improve our services.

I understand that the recent increase in word count may have been unexpected and possibly inconvenient for you. I can see that Christophe has reached out to you as well, explaining why this happens and providing solutions on how to decrease it if needed.

Do you need further help? I went ahead and did a word count of your site, and it seems you have a total number of Words: 300,501. You can see that this is not a question of Weglot trying to make you upgrade but more a question of the total number of words you have that surpasses your current plan.

Feel free to let me know if you need any more information.

Cheers,

The Weglot Team

2024년 3월 19일

Manon has been amazing helping us to integrate Welgot and customizing it in our website. Amazing team

PLETO®
스페인
앱 사용 기간 4일