전체 평점
4.6
평점 수준당 개수
  • 평점의 87%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2023년 11월 20일

Great customer service!!

YELLOWPOP FRANCE
프랑스
앱 사용 기간 3년 초과
2023년 12월 13일

Extremely easy to use and flexibel translation tool. Highly recommended.

ANTON MEYER
독일
앱 사용 기간 대략 1개월
2023년 11월 17일

Quick response from Jeremy after I wanted to improve an element on the website with the translations (via CSS). He (and his team) made some changes for me as well, not only advising but also executing!

BALR.
네덜란드
앱 사용 기간 1년 초과
2024년 3월 22일

Very swift and thorough app support! Got everything I need, 10/10 would highly recommend!

CATALO
홍콩(중국 특별행정구)
앱 사용 기간 대략 1시간
2024년 1월 4일

Assistenza Top , per un 'app che risolve il problema delle traduzioni considerando di rendere sempre più efficiente il sito web.
Grazie ragazzi .

CuratioLight
이탈리아
앱 사용 기간 1일
2023년 11월 11일

Really a top-notch customer service. I was really dragging on to start resolving the problem I had with email notifications, but when I did it really didn't take more than a few hours to fix. And this was all thanks to a really fast and hands-on approach. Thank you Zoé!

Just writing an update. Since changing our theme, we had some issues with translations but as always Weglot team is the best. We got some support that I'm pretty sure was above their obligations. I 100% would recommend it if you are in search of a good translation app for your store :) The app is really easy to use and for the simplest of issues, they have really clear and easy-to-understand instructions/FAQ page/videos, etc.

Another UPDATE one year later: We needed to go from subdomains to subdirectories and Weglot helped us through the technical stuff perfectly. Thank you, Antoine! The help was more than expected and I am talking about 30 exchanged emails. At the same time, I needed to talk to customer service from our previous translation app GTranslate and those guys were again clueless about the technical things.

Having a successful e-commerce journey means having great partners, and WEGLOT is one of them.  

Wodal
에스토니아
앱 사용 기간 대략 2년
2023년 10월 31일

Très bon service client!

AKIN STUDIO
프랑스
앱 사용 기간 대략 5년
2023년 11월 1일

Even though I uninstalled it, the charges continue. Subscription scam?

ROOTOTE GALLERY_EDITION
일본
앱 사용 기간 대략 3년
답글 Weglot개 2024년 1월 23일

Hi ROOTOTE GALLERY_EDITION,

We are sorry to hear you had an issue with Weglot. We manage subscriptions the same way you do on your phone. You need to cancel your plan when you no longer want to use Weglot.

If you encounter an issue, we have our lovely support staff ready to help out and cancel it for you.

Do not hesitate to contact us at support@weglot.com if you still have an issue, as we are not able to locate any emails from you at this time.

Thank you,

The Weglot Team

2023년 10월 26일

Does not translate the checkout page anymore since Shopify rolled out the One page checkout. Did not even bother notify the customers about it. No solutions found, team useless. Now the checkout page displays in French for all our worldwide customers. Great !

DeMurin
프랑스
앱 사용 기간 4년 초과
답글 Weglot개 2023년 12월 19일

Hello,

I want to extend my deepest apologies for the inconvenience and frustration caused by the recent issues you encountered with our service, particularly regarding the translation of your checkout page since Shopify's One-page Checkout update. Your feedback is immensely valuable, and I genuinely regret the impact this has had on your customers' experience.

I see our team proposed to help you out, but you did not respond to our email asking for more information to be able to propose a solution for you. We also see you are still using Weglot.

If you still need help, please get in touch with us at support@weglot.com.

Cheers,

The Weglot Team

2023년 11월 16일

Amazing app, so easy to use.
And also great and fast support!
Will recommend people to use this for sure!

jagt-bogen.dk
덴마크
앱 사용 기간 2개월