Omtaler (1 561)
Raffiner
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Etter vurdering
cannot delete from store when i deleted the app the image stayed on my screen. You have to purchase if you want more than one language not worth it
Thanks for your review but I do see we responded to your request on how to remove Weglot back on December 11th where we included a detailed explanation on how to do so. Our business model depends on the word count and the number of translatable languages which is why we have different plans for different needs. We offer the free 10-day trial plan where you can choose other languages and test it out with no commitment needed.
This app is great for translations, but attention: IT DOES NOT WORK WITH SHOPIFY MARKET. So, in shopify markets, you have to assign a language to international coutries where you sell, using a subdomain. But the subdomain that weglot asks to create when instaling, does not serve the purpose. You are letf to use their language switcher, wich is rather not necessary, if your theme has one. The visual editor doesn't work as well, if your shop is already on Markets.
Hi Mário,
We wanted to let you know how sorry we are that you went through a difficult experience as you expressed in your review.
We make it a point to be known for customer service, so this situation caught us off guard and we would love to learn more about what specifically happened.
To give you some insight: Shopify Market is still in beta and for now we're not compatible but we're currently working on compatibility.
Our dev team is pretty confident to find compatibility in the future!
Are there any questions you have that I can help you with? Let us know further at support@weglot.com.
Here to help!
The Weglot Team
So far all I can say is positive. After a really terrifying experience with one of their competitors (Localizer), installation and handling of the app are easy to manage. Also, customer service is very responsive and friendly. All good!
The staff is really nice and helpful. I got a reply from them every time and very quickly. This alone is a good reason to go for this app. I have been asked to write a review, but in this case I actually did not mind because the support was very helpful and kind. Thanks.
Best support ever! They answer super quickly and solve fast every problem. Thanks, Nathanaël for helping us!
I haven´t used this app for long but what I can say untill now: I´m very happy with the translations and the support. I had a question and got an answer right the way. Thumbs up!
started using yesterday.. had some problems but the support is great and could help very fast. i think thats gonna be very nice
Hey Max thanks for reaching out I would not use your services even for free, your app is absolute dogshit and I'm glad I found an alternative as soon as I touched your buggy messy piece of shit software, this was the worst experience I've ever had in my life
Please close your business. If I would care enough I would tell you the problems with your products, but pushing me to buy while your shit app doesn't even work and expecting me to pay for a piece of simple code that lol why can I only add 1 language? And it's not designed for humans it's designed for autistic people.
I tried using your shit "visual editor" which is apparently the only option and it doesn't even work lol glad I didn't sign up for payment lol I actually wanted to, guys there are other great services stay away from this one. 0/10 would not use ever again even if it was the only product left on the whole freaking planet.
Weglot treats all our users with respect and does not stand for this type of abuse. As you never contacted us for help, there is no way for us to help you.
As there are bigger issues at hand, we hope you and your loved ones are safe.
Horrible Support. I don't know how a paid app can't have a chat feature. This is an absolute Joke. It has been over 2 weeks since i am using this PAID app and things still hasn't been solved. Now i face another issue with my feed translation. This is seriously the app which gives me the most headaches out of all apps i am using
Hi,
Thanks a lot for taking the time to write a review.
It seems that your experience with Weglot can be improved, and I'd be glad to help you improve your experience with our product.
I've analyzed further the conversation you've just had with our Support team and it seems that the undesired behavior you've experienced are due to an unfinished configuration of the subdomains.
I'd be really glad to help you further integrate the subdomain-based integration into your website if you're willing to give us another chance.
Note that Weglot also proposes a beta subdirectory-based integration that allows you to display the translations on URLs such as https://haltungshelfer.de/nl/ for instance for a Dutch translation. Do you want to give it a chance?
We'd be really glad to help you improve your user experience with our plugin.
Keep us posted,
Have a great day,
Cheers,
Weglot is working very well and is fitting all our needs. The app dashboard is really user-friendly. We used gtranslate before but the language switcher wasn't responsive at all. A big high five to Christophe from the support team who has been highly reactive and helped us enormously for all the very custom needs we had. Our experience with Weglot has been excellent so far :)