Recensies (1.602)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 87% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
8 september 2021

Christophe has been really helpful and answered really clearly to my question. Awesome customer support!
Thanks a lot!

STRYVE — for the better.
Duitsland
6 maanden gebruiken de app
14 november 2018

Good and fast service. But without the service I could not solve this problem. It is not perfect But I am sure Weglot Will be.

Ladies1stBoutique
België
5 maanden gebruiken de app
19 juli 2021

Reactive and good support team, I recommend. For the translation, it's not perfect, but it's easy to correct mistakes on it.

Healsyshop
Japan
5 maanden gebruiken de app
Bewerkt 10 juni 2020

Awesome App. It works like a charm and saved us a lot of time. Support is also wonderful. The only thing I would love is more design option and integration for non-coder people.

Mangakameme
Frankrijk
5 maanden gebruiken de app
Bewerkt 4 april 2024

Update review early April:
After my latest update and 1-star review (see below) and the removal of Weglot on our store / stopping our subscription, I've been properly contacted by the Weglot support team. They offered another try (normally the saying goes "three times a charm", but this would be "four times a charm") to see if we could get the implementation to work, where needed with support from their dev team.

After some initial checks back & forth earlier this week and granting Weglot access to our Shopify environment, today we've had a support hotline with Guillaume and the team at Weglot.

Step by step we've jointly redone the multi-language subdirectory implementation. After having completed the steps, we again we're confronted with some of the errors that occured earlier. However, this time with the support of their development team, they did some changes in the implementation (excluding some CSS & Javascript files), which positively resulted in a properly working Weglot implementation with Sub-directories in 3 additional languages.

Credits to their support team this time: friendly, fast, patient and knowleadgable!

Initial 1-star review late march:
We've done 3 attempts to get Weglot properly installed including the required DNS settings. In jan/feb we did it ourselves, which resulted in our website complete going offline as some other reviewers also mentioned. DNS propagation can take longer, but this was longer as normal.

Last week we did another try, this time having given Weglot's support access to our store and they did it via a second option with another CDN provider, as the default one "gave a conflict" according to their support in jan/feb.

So Weglot's friendly support did the implementation now, but still with the same results, almost 24 hours completely offline, from multiple locations across the globe, so it doesn't feel like a normal results of "DNS propagation". Also, Weglot's support indicated they've never seen it take this long and couldn't find a reason why it doesn't work for us as everything was implemented correctly and working for them as they said.

So now we uninstalled the plugin, having to source for another solution again.

I have to say that the speed and friendliness of Weglot's customer support is good, it didn't solve our issues however. So now we'll be looking for an alternative.

Clover Living
Nederland
4 maanden gebruiken de app
1 oktober 2019

We're using this app to translate all website content from English to German, on two identical shopify stores. They don't sync, so we have to translate new content individually on each store. I'm using the Visual Editor to translate blogposts, which is fairly easy. For manual translations, I'd wish that I could translate the entire blogpost at once, instead of each element (paragraph) individually. We had some dynamic content that we needed help from their support, in order for it to be translated. Support was quick and helpful.

Formex CHF
Zwitserland
4 maanden gebruiken de app
21 juli 2020

Very nice app and wonderful customer service. It's really helping us to open up to new markets. I strongly recommend it :)

socksnaive.com
Spanje
3 maanden gebruiken de app
Bewerkt 30 april 2020

le service client a été réactif et réglé mon problème l application fonctionne parfaitement bien maintenant

InnovNLP
Frankrijk
3 maanden gebruiken de app
Bewerkt 18 september 2018

Great service and language app! Shout out to Max for the extra effort.
Will be using this app to build international markets

KustomerKinetics
Verenigde Staten
3 maanden gebruiken de app
2 mei 2018

Though pricy this gives an easy way to get translations out there. TIp: be sure to exclude reviews from translation to remain in control over the word count

Ilovegrowingmarijuana
Nederland
2 maanden gebruiken de app