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Good app and excellent customer service ! Really friendly interfaces, easy to translate, do perfectly the job
Everything just works fine, excellent translations, and last but not least Kevin from customer service helped us in in two easy steps how to solve the problem. He created a step for step/click to click.. how to solve the problem video explanation about dynamics elements. Now we can go online in French, Italian, German & English. Thank you a lot Kevin & Weglot.
Been using this app for years, but we decided eventually to uninstall it. The app is extremely expensive in comparison with much more modern apps that offer 5 to 10 times more languages and words in much less price. Very limited in regards to deep machine translations. The support/company's management seems to be careless to respond, if they ever responded at all.
Hi,
Thank you for taking the time to write a review of Shopify.
It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.
Actually, be aware that Weglot proposes a Free plan and also proposes Premium plans.
Premium plans allow us to be able to create super cool features such as the Slug Translations (See => https://support.weglot.com/article/148-can-i-translate-my-urls) to improve the UX on your translated versions.
The “Variable” feature (See => https://support.weglot.com/article/302-how-can-i-add-variables-to-my-translations) and propose variable suggestion to help you optimize your translations and save translation credits.
We are also pleased to offer the option to detect potentially inactive translations (See => https://support.weglot.com/article/288-how-can-i-remove-inactive-translations) to help optimize your translations.
Our Support team is very dedicated to help all our users regardless of their subscription and we all try to propose the best experience possible.
We’d be glad to help you further. You’d just need to contact our team at support@weglot.com and ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin.
Have a wonderful day,
Best,
The Weglot Team
We've tried a lot of different translating apps, but WeGlot was our absolute favorite. We then had some problems, with remaining code from the other apps, where Tom from Weglot's support has been very helpful!
He cleaned up the code, and added custom CSS to hide, what we couldn't remove. He was very kind and very helpful!
Special thanks to the support team who deal in a very elegant and impressive manner and those who work on the program, it is very beautiful
I tried many translation apps but this was the most effective and easy to use. Support team is very fast to reply and very helpful. highly recommended !
Great customer service. They are always willing to help! App works well and all the mishaps with the minority language I use have been dealt with.
Great app! Definitely worth it. I've translated my website in english and everyting was perfect! Great, fantastic, supreme support!
I totally recommend this App. It can translate all the content and also other Apps text. The customer service is just excellent.
App is great but most importantly the customer service is probably the best one I have seen yet. Super responsive, they take matters in their own hands for minimum lead time to deliver. Great experience overall, would recommend 100%.