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Great service! I wanted to change the design of the language selector and they did everything for me.
Does not translate the checkout page anymore since Shopify rolled out the One page checkout. Did not even bother notify the customers about it. No solutions found, team useless. Now the checkout page displays in French for all our worldwide customers. Great !
Hello,
I want to extend my deepest apologies for the inconvenience and frustration caused by the recent issues you encountered with our service, particularly regarding the translation of your checkout page since Shopify's One-page Checkout update. Your feedback is immensely valuable, and I genuinely regret the impact this has had on your customers' experience.
I see our team proposed to help you out, but you did not respond to our email asking for more information to be able to propose a solution for you. We also see you are still using Weglot.
If you still need help, please get in touch with us at support@weglot.com.
Cheers,
The Weglot Team
Great App. Incredibly swift and competent customer support. We have been using them for a couple of years now.
Exactly the translation app I was looking for. You can do a small customization for the look of the language switcher and where to place it on your page. There was a glitch of it not working at first, but Marie was very helpful and knew exactly how to make it run smoothly (tip: do not have animations between pages enabled). Thanks for making this easy!
Great APP!, Seems like entering new markets will be easier than always!
Great app with great support! I've tried a lot of translation apps and all of them have had major flaws that have meant we couldn't use them. This app doesn't have these flaws. The staff are very helpful - they have Live Chat. The tools included, i.e. searching by terms, bulk replacing & stopping the translation of 'brand' terms that shouldn't be translated are very helpful. If I had one minor niggle it is that the URL isn't translated but they have said that this has been put on the product road map. I would recommend this app.
At the moment it works perfectly and the support is great. Easy to install, easy to manage and the team is very helpful.
The app is good, easy to install and translates well.
Customer service is 5 stars, especially Guillaume, very quick, nice and helpful.
This app is fast to set it up and very easy to use. The support team is excellent: great and fast support every time! Whenever I have questions or need some adjustments, they always get back to me with tangible answers and solutions. Marie was supporting us during our transition to new theme and she's excellent. Thanks Marie!
Fantástica atención al cliente. Aplicación muy intuitiva y la ayuda que me proporcionaron fue genial.
La mejor sin ninguna duda!!!