评论 (1,591)

整体评分
4.6
每个评分等级的数量
  • 87% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 6% 的评分是 1 星
编辑时间:2021年2月19日

We would give it negative stars if we could. Not only did it fail to translate all the words. But each time we went on the website, it would automatically translate words even though we switched it off. Furthermore they automatically switch off your translations without ANY WARNING. No emails, no notifications. This completely BOTCHED OUR LAUNCH. Very unprofessional and I would report them to Shopify if there was such an option. We lost around 100 visitors in few seconds because the website was in another language. Do not use this APP if you want something stable. @Weglot I would strongly recommend that you are more transparent with your users. If you had been we would have stuck around even with the bugs Edit: The response from Weglot is that we didn't contact support. When you are on launch day and the app screws up your translation and you lose 100 visitors because of language issues you don't contact support, you delete the app. Also the response from Weglot is untrue, we received no emails, no notifications and the upgrade page did not show billing plan for monthly.

mademyself.fr
法国
4天 人在使用应用
Weglot已回复 2021年2月19日

Hello,

We are sorry you had such a bad experience with Weglot but as we have mentioned in the email addressed to you:
1. You had 4 messages sent to you warning you you were at the end of your free trial 48 in advance.
2. You mentioned you couldn't pay yearly but if you look at your billing page, the option is there.
3. You were on a free trial. We specify this is for 10 days and after it changes to a free plan. This has nothing to do with the app's functionality.
4. Is there a reason you did not contact support if you had an issue? We are always here to help.
5. We are always transparent and happy to chat with our users if they have any questions.

Happy to send you the screenshots of the emails again.

Lastly, all users can see the monthly/yearly pricing choice if they head over to https://dashboard.weglot.com/billing/upgrade.

Feel free to email us at support@weglot.com with any other questions /concerns.

We wish you the best!

2023年7月7日

Great app, the setup is simple, and it translates everything automatically for you. When you want to go through the automatic translations, you can use a visual editor to make the changes directly in the store and not by clicking through text fields without context.
The most important thing why I am using this app now instead of the others is because it translates everything that is changing straight away, especially incoming reviews.

Great work, I really enjoy using it.

Lockcard
德国
大约4小时 人在使用应用
2022年9月10日

After installation the app lead to a mixture of languages. So when you switch the language, part of the text has not switched.
Now I have to rewrite all the product descriptions manually after deinstallation of the app.

ProDicer
德国
4天 人在使用应用
Weglot已回复 2022年9月23日

Dear ProDicer,

We are sorry to hear that you have had such a negative experience.

Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every interaction. We would like the opportunity to rectify this situation and help make it right for you.

Please contact our office at support@weglot.com so that one of our representatives can discuss your concerns in more detail.

Hope to hear from you soon!
The Weglot Team

2019年4月8日

Good app so far, fast and clear response time with help when requested.
Still in testing, but the fact that you can change the translation manually is a big plus as Google is not the ideal translator.

Vuarnet Canada
加拿大
4天 人在使用应用
2018年1月23日

Very proactive and efficient support. Thank you Max !

Dwtn Paris
法国
大约4小时 人在使用应用
2022年5月4日

I just started using Weglot, Technical support is amazing, app is robust and gives you useful tools to edit translate. For now only minus is pricing plan, I reached 50000 words with 2 language (300 products), and I just started.

JUG deli
克罗地亚
3天 人在使用应用
2021年6月25日

Weglot Cons, found with my experience:
- for 3 languages ​​with url slug you need the advanced plan and the cost is $ 2,400 / year (higher price than the competition)
- payment only by credit card, paypal or other services are not accepted
- unmanageable language change customization (does not work on mobile, impossible to change the structure, but only part of the CSS can be changed)
- dynamic content not translated correctly (if you have an infinite scroll it won't work for you)
- really bad language rendering times
- in the cost of translations they also charge the internal pages of shopify, such as cart, account, etc .. it seems that the locales used by shopify are not taken into consideration and recommend deleting them
- completely wrong translations (API service mandatory and useless if it doesn't translate correctly)
- unable to delete the css provided (the language switch stops working)
- performance dropped from 60 points to 48 points after installing and configuring this app (very little optimization)
- contents translated only and exclusively through ajax from the html code
- to translate invoices or other things in the store you need to install external apps recommended by them which significantly increase the monthly costs

Tiralento
意大利
2天 人在使用应用
2022年1月11日

Amazing support! Quick response and very easily understood fix on the errors on our website! Guillaume has been such a great help! our site is now working smoothly with good english translation!

VANROSELEN Fine Chocolates
荷兰
大约2小时 人在使用应用
编辑时间:2019年12月21日

Bug et ne débloque pas les fonctionnalités lorsque l'abonnement est payé. A ce jour je n'ai pas trouvé comment traduire ma page Checkout X. Bonne idée mais inutilisable pour moi

Swanlee
法国
3天 人在使用应用
2021年9月23日

Excellent quality translations, our site is bilingual english and french. Fast and competent support. Very good experience with this app so far

Atelier Motosport
加拿大
大约2小时 人在使用应用