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Good app so far, fast and clear response time with help when requested.
Still in testing, but the fact that you can change the translation manually is a big plus as Google is not the ideal translator.
After installation the app lead to a mixture of languages. So when you switch the language, part of the text has not switched.
Now I have to rewrite all the product descriptions manually after deinstallation of the app.
Dear ProDicer,
We are sorry to hear that you have had such a negative experience.
Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every interaction. We would like the opportunity to rectify this situation and help make it right for you.
Please contact our office at support@weglot.com so that one of our representatives can discuss your concerns in more detail.
Hope to hear from you soon!
The Weglot Team
Very proactive and efficient support. Thank you Max !
Just started using the app today !! and its super simple and a perfect way to quickly get your site translated. And service is super quick. I can only strongly recommend. Thanks :) regards Jens, 2rethink
I just started using Weglot, Technical support is amazing, app is robust and gives you useful tools to edit translate. For now only minus is pricing plan, I reached 50000 words with 2 language (300 products), and I just started.
Great app. Easy to set it up and works perfectly. The visual editor is also very easy to use. Would recommend.
Une application incroyable! Si simple à utiliser. J'ai essayé plusieurs autres applications de traduction et aucune ne donnait toutes les fonctionnalités de WEGLOT en plus de la facilité d'utilisation que les autres n'ont pas. Elle vaut son prix!
This app works great and very cheap. The downside is that it will not translate content from third party apps like the reviews from the Shopify Review App.
Weglot Cons, found with my experience:
- for 3 languages with url slug you need the advanced plan and the cost is $ 2,400 / year (higher price than the competition)
- payment only by credit card, paypal or other services are not accepted
- unmanageable language change customization (does not work on mobile, impossible to change the structure, but only part of the CSS can be changed)
- dynamic content not translated correctly (if you have an infinite scroll it won't work for you)
- really bad language rendering times
- in the cost of translations they also charge the internal pages of shopify, such as cart, account, etc .. it seems that the locales used by shopify are not taken into consideration and recommend deleting them
- completely wrong translations (API service mandatory and useless if it doesn't translate correctly)
- unable to delete the css provided (the language switch stops working)
- performance dropped from 60 points to 48 points after installing and configuring this app (very little optimization)
- contents translated only and exclusively through ajax from the html code
- to translate invoices or other things in the store you need to install external apps recommended by them which significantly increase the monthly costs
Amazing support! Quick response and very easily understood fix on the errors on our website! Guillaume has been such a great help! our site is now working smoothly with good english translation!