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I recently started using the Weglot app and, honestly, while the technology itself is impressive, it was the human touch in their support that truly won me over. Mr. Jeremy from their team was an absolute gem. When I was struggling with styling the language switcher, he stepped in, guiding me patiently through each step. It's evident he knows the ins and outs of the system, but more than that, he took the time to truly understand my concerns and address them. It's rare to find such a combination of technical know-how and genuine customer care these days. Kudos to Weglot and especially to Mr. Jeremy for making my experience a memorable one!
You have reached your words limit
This company will do this no matter what. Try to avoid by excluding blocks, they go to 2k words on a 600 word webpage anyway. Now they will be emailing with their lame explanations asking to remove this review.
Weglot, you earned it, eat the star, and stop your bs.
Hi,
Thanks a lot for taking the time to write a review.
It seems that your experience with Weglot can be improved, and I'd be glad to help you improve your experience with our product.
I've analyzed further the conversation you've had with our Support team and also your account and it seems you had trouble managing your translations and excluding some pages to stay under 2000 translated words
From what I can see in your account, you have a significant number of inactive translations that could be easily removed and reduce your word count here
If you'd like to give it a try, don't hesitate to come back to us at support@weglot.com so we can help you further in this matter
We'd be really glad to help you improve your user experience with our app.
Keep us posted,
Have a great day,
Cheers,
Really happy with Weglot, it works perfectly for us and the customer service is great.
Fanny de Weglot est très professionnelle.
Une aide précieuse.
Je recommande à 100%
Had an issue with the SEO of my translated languages and Baptiste and Kevin provided swift help.
The app is great to use, a lot of possibilities, you can do manual and automatic translation, also exception customer service
Great customer service!!
Very good and quick and kind response
Customer service is responsive and helpful. Thanks to Fanny of weglot
Great support, thanks a lot!