Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, ability to translate entire websites into multiple languages, and options for both automatic and manual translations. Despite some pricing concerns, the value, including SEO benefits and improved user experience, is seen as worth it. The customer support team is highly praised for their responsiveness and technical expertise. Merchants report increased sales due to multi-language support and high traffic handling. The proactive support team is known for resolving issues and providing custom solutions.

October 18, 2021

There are always some integration problems with different apps on Shopify, but Weglot has a great support and helps you with every difficulty

Outchair_GmbH
Germany
10 months using the app
March 14, 2022

Honesly, the app is a pretty great tool, even though it does have some issues, obviously. What isnt so obvious though, is their technical support team! they do wonders and deserve all the praises. We ran into many problems with Weglot's service in terms of technicallities and translations. However, every time was professionally and thoroughly handeled by the great IT team, especially Alexis - who was a HUGE help and always responded with grace and willingness to get the issues resolved (no matter how many ping-pong emails were involvled) .
This is not taken for granted, and I really am happy to know that Weglot has these awesome people in the backstage of IT doing these wonders! God bless you guys! Alexis, this goes out to you the most ! :) have a wonderful day

Calles De Oro Coffee
Israel
10 months using the app
April 27, 2020

I just recently installed this and it has been really easy to use. The customer service is great as well, the response time is very fast and super helpful!

5WAY
Italy
10 months using the app
March 10, 2020

We used Weglot to translate the shop and it worked pretty well!
although some translation were more of robot translation but it was very easy to edit!

defiantly recommended for any kind of users

also their support is insane!
they often answer within couple of hours max.

VinoKilo.com
Germany
9 months using the app
January 13, 2022

Le staff et notamment Zoé a été très très réactive. Approche pédagogique, on vous explique comment faire et ça c'est excellent vraiment. C'est ça qui nous a convaincu, rapidité des réponses pour résoudre nos problèmes avec efficacité. Après, l'app a quand même des défauts qui mériteraient des améliorations pour que ce soit un incontournable : - le visual editor n'est pas fonctionnel selon le type de site (donc pour nous c'est pas la peine)
- le glossary rules a une logique où il faut supprimer les traductions pour les rentrer dans un autre ordre afin que les traductions avec combinaisons de mots fonctionnent correctement. - le nombre de mots est trop restreint en fonction du tarif des offres
Merci encore à Zoé pour son aide précieuse !

MJN-STORE.COM
France
9 months using the app
March 17, 2021

Globalement très bonne app, pratique et efficace. Pas toujours facile d'utilisation, mais un service client très réactif qui a su résoudre les quelques difficultés rencontrées. Je recommande !

Atelier St Eustache
France
9 months using the app
May 16, 2022

Ho usato quest’app per un’unica traduzione in Italiano,a volte da qualche problemino,facendo sparire il carrello nell’ header,ma con l’aiuto dell’assistenza si risolve sempre tutto

DON PETS
Italy
8 months using the app
Edited November 29, 2018

This app has an important asset, and that's SEO built-in. If you wish to install it, do it foremost for this feature.

Prime Desire
Lithuania
8 months using the app
February 22, 2021

Awesome customer service ! The app doesn't always translate perfectly and have some issue some times but they answer really fast to get help. Really recommend.

Caméléon
Canada
8 months using the app
Edited April 8, 2021

The app works differently from Shopify's language setting, making it a little bit difficult for people like me with barely any coding skill, and requires more time at beginning to figure out how does it work. I'm still rating it at least 4 stars partly because of the assistance from Albane, one of their support team members. With his patience and efforts, a lot of issues were solved, and I also kind had a quick tutorial from him about how to setup the app in the way I want. I would really want to rate it a 4.5 because I think it's still kind pricey based on how the app calculate the words being translated. Overall it's a good app.

Phiau Phiat
Taiwan
7 months using the app