Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, ability to translate entire websites into multiple languages, and options for both automatic and manual translations. Despite some pricing concerns, the value, including SEO benefits and improved user experience, is seen as worth it. The customer support team is highly praised for their responsiveness and technical expertise. Merchants report increased sales due to multi-language support and high traffic handling. The proactive support team is known for resolving issues and providing custom solutions.

Edited December 13, 2020

I would have loved to rate it 5 stars but I have 2 problems with Weglot. First, is that it doesn't translate everything on my site no matter how much I tried to meddle with it.
The second thing is, that I sent a couple of emails to support requesting help with the above problem I mentioned and I have never got even one response from support.

Mozato
Romania
About 3 hours using the app
Edited February 12, 2019

Lesser then one star! this app is fukking trash it didnt allow to translate the language as you want. Now I delete it and my site is still in this crap translation mode and I cant change anything more because the change icon is deleted. I freak out!

All the other reviews are fake...

Royalcartels
Germany
About 2 hours using the app
Weglot replied March 26, 2019

You contacted us once about your translations but once we reached out, we did not receive a response in order to help you out. You are able to translate the language as you please with the visual editor or in the translations list. If you need assistance with removing Weglot, we are always here to help our users.

Edited April 27, 2019

I don't know what planet these people come from to charge 99 euro per year - and that's the starter package - to translate only 1 language up to 10,000 words. The pricing is absolutely ridiculous. They live in fairyland. Something like this should be priced max 20 euro per year and include all languages.

The Perfumerie
United Kingdom
About 1 hour using the app
Weglot replied May 6, 2019

Hello,
We attempted to contact you on April 29th to help you out with the pricing as we would be more than happy to help you out the best way we can :) We know we are priced higher than most apps, but we have worked hard to develop the best technology out there to make your site multilingual. Feel free to contact us at support@weglot.com if you need anything! Here to help.

October 25, 2018

There are problems with translation and I can not delete the application unfortunately .............................

Gndor
United States
41 minutes using the app
November 10, 2017

I have tried using this app more than once. it does not work and slows down and messes up my whole site so i have to install an old theme again just so my website will work.

My Celebrity Closet
Ireland
28 minutes using the app
September 29, 2017

changed my menu items location when translated in Arabic

Bringystore1
Egypt
27 minutes using the app
March 4, 2018

It is really a very bad app, after uninstall my website still contains the popup of the translations, also i found the translation is better with google translate.

Paris Fashions
China
23 minutes using the app
February 26, 2021

Wayyyyyyy overpriced. They made an app to bank on you forgetting to cancel. Yearly plans only so they can hit you for more. Very disgusting model.

CastedTreasures™
France
10 minutes using the app
June 3, 2019

I installed the App and it didn't translate every field on my Shopify store. I uninstalled it and my checkout page is still trying to translate and i cannot get it back to English.

Poor APP!

Cool Items Marketplace
Canada
8 minutes using the app
Weglot replied June 12, 2019

We attempted to contact you to help you out but you did not reply to our multiple requests to help you. You can easily remove Weglot to have your checkout page not translate. Let us know if you need any further help.

February 11, 2020

First it says it's free up to 2000 words. And now you guys want to get payed for the app. Such a scam!

weartful
Germany
8 minutes using the app
Weglot replied February 12, 2020

Hi Weartful,

We wish you would have contacted support so we could have let you know that after your trial, you are automatically put on the free plan. We are definitely not a scam :(