Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, ability to translate entire websites into multiple languages, and options for both automatic and manual translations. Despite some pricing concerns, the value, including SEO benefits and improved user experience, is seen as worth it. The customer support team is highly praised for their responsiveness and technical expertise. Merchants report increased sales due to multi-language support and high traffic handling. The proactive support team is known for resolving issues and providing custom solutions.

December 27, 2019

The app does its job and is generally easy to use, but setting up dynamic content or text that doesnt have a direct translation in another language is a nightmare, e.g. mobile vs. desktop menu or legal texts with different lengths in each language.

Support is very quick to respond and helpful, but in the end they kicked the ball back to us. They wasted 5 hours of our developer's time with untested solutions on fixing the translation of the legal texts - just to in the end tell us they don't know how to fix it.

Maison Baum
Germany
4 months using the app
September 25, 2018

Basically i went to editing and translated everything myself. Machine translated all text wrong, i had to correct everything. What was confusing is that in the editor pages didn't came up at the same time. So next day i had more things to edit. Imagine if customer see all that poor translation.

Le Thé Chic
France
3 months using the app
Edited March 31, 2021

Attention, cette application est modifie automatiquement votre plan si vous dépassez le nombre de mot à traduire et vous prélève sans votre accord des 100aines d'euros. Le remboursement serait en cours de leur part mais je trouve cette pratique inacceptable, la modification d'un plan et le fait de prélever sur la carte de leur client doit se faire exclusivement avec un accord tacite. Je relève toutefois une excellente prise en charge par leur équipe.

Ma Culotte Menstruelle
France
About 1 month using the app
March 14, 2022

This app is great for translations, but attention: IT DOES NOT WORK WITH SHOPIFY MARKET. So, in shopify markets, you have to assign a language to international coutries where you sell, using a subdomain. But the subdomain that weglot asks to create when instaling, does not serve the purpose. You are letf to use their language switcher, wich is rather not necessary, if your theme has one. The visual editor doesn't work as well, if your shop is already on Markets.

Nidore
Portugal
About 1 month using the app
Weglot replied March 15, 2022

Hi Mário,

We wanted to let you know how sorry we are that you went through a difficult experience as you expressed in your review.

We make it a point to be known for customer service, so this situation caught us off guard and we would love to learn more about what specifically happened.

To give you some insight: Shopify Market is still in beta and for now we're not compatible but we're currently working on compatibility.
Our dev team is pretty confident to find compatibility in the future!

Are there any questions you have that I can help you with? Let us know further at support@weglot.com.

Here to help!

The Weglot Team