WeSupply Returns & Exchanges

WeSupply Returns & Exchanges

月額$9から。 14日間の無料体験。 追加料金が適用される場合があります。
評価 (5.0)
レビュー
開発者

このアプリについて

公開日

2020年10月8日

言語

英語

連携対象システム・アプリ

Klaviyo, Gorgias, Attentive, Reviews Platforms, Netsuite / Celigo, returns

Automate your returns to reduce costs and turn returns into exchanges - Migrate from Returnly

WeSupply is more than a returns platform; it's a comprehensive Post-Purchase Automation Platform, aiming to increase sales and cut service costs. Our platform makes returns profitable and delights your customers with automated processing, condition-based return destinations, bundles, gift returns, and flexible return policies. Convert returns into new revenue by offering variant and full catalog exchanges. An alternative to: Returnly, Loop Returns, Narvar Returns, Aftership Returns, ReturnGo

WeSupply is more than a returns platform; it's a comprehensive Post-Purchase Automation Platform, aiming to increase sales and cut service costs. Our platform makes returns profitable and delights your customers with automated processing, condition-based return destinations, bundles, gift returns, and flexible return policies. Convert returns into new revenue by offering variant and full catalog exchanges. An alternative to: Returnly, Loop Returns, Narvar Returns, Aftership Returns, ReturnGo さらに表示する
  • Boost revenue with flexible exchanges & smart return rules.
  • Save costs & reduce manual work with automation rules.
  • Decrease returns fraud using smart rules, strategic outcomes and blocklists.
  • Automate Return Destinations for Fast and Cost-Effective Dropshipping Returns.
  • Seamless integrations with carriers, 3PLs, ERPs & more.

価格設定

14日間の無料体験

Starter

$9/月

30 returns per month, $0.3 per extra return

  • Unlimited Return Policies
  • Return Shipment Tracking
  • Email & SMS Notifications
  • Fraud Prevention
  • Printerless QR Code Returns
  • Store Credit

Growth

$40/月

100 returns per month, $0.4 per extra return

  • All Starter Features Plus:
  • Unlimited Users
  • Variant exchanges
  • Advanced Return and Automation
  • Policy Enforcer
  • Restocking Fees

Advanced

$100/月

200 returns per month, $0.5 per extra return

  • Bundle Refunds
  • Exchange for any item "Shop Now"
  • Unlimited return destinations
  • Auto-Approve/Refund/Restock Options
  • Bonus credit

Enterprise

$800/月

1000 returns per month, $0.8 per extra return

  • Dedicated Customer Success & Onboarding Manager
  • Custom ERP and Carrier Integrations
  • BigQuery Integration
  • Quarterly account review

Starter

$9/月

30 returns per month, $0.3 per extra return

  • Unlimited Return Policies
  • Return Shipment Tracking
  • Email & SMS Notifications
  • Fraud Prevention
  • Printerless QR Code Returns
  • Store Credit

Growth

$40/月

100 returns per month, $0.4 per extra return

  • All Starter Features Plus:
  • Unlimited Users
  • Variant exchanges
  • Advanced Return and Automation
  • Policy Enforcer
  • Restocking Fees

Advanced

$100/月

200 returns per month, $0.5 per extra return

  • Bundle Refunds
  • Exchange for any item "Shop Now"
  • Unlimited return destinations
  • Auto-Approve/Refund/Restock Options
  • Bonus credit

Enterprise

$800/月

1000 returns per month, $0.8 per extra return

  • Dedicated Customer Success & Onboarding Manager
  • Custom ERP and Carrier Integrations
  • BigQuery Integration
  • Quarterly account review

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

3件のレビュー

総合評価
5
評価レベルごとの件数
  • 評価の100%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2023年7月13日

We initially started using WeSupply on another e-commerce platform because it helped us create customized transactional emails with our unique branding, that was fairly simple to update, preview and make these changes live. As our business continued to grow, some additional features were needed and we realized WeSupply could help address several scenarios for returns/refunds. The support from Daniela and their Development team helped us setup a custom integration between our e-commerce platform and our ERP system, helping our operations team to manage Returns inside one tool.

When we moved to Shopify, we explored a couple of options but saw that WeSupply continued to meet our expectations and their on-going feature enhancements, updated UI for both admin and front end user, meant more flexibility.

We continue to work consistently with them as we explore new enhancements to help our customers as well.

greenworkstools
アメリカ合衆国
アプリの使用期間:12ヶ月
編集日:2022年8月20日

I am using this app on my website to give customers the ability to track and return their own orders. So far the app works great and is very customizable. The customer service is top notch and Daniela is the best. Also, the developers are always improving the app with new features. The app is comparably price to Aftership, but this app provides so much more value without having to keep ugrading your plan for every little feature. I highly recommend this app!!!

Nyled Music Gift Store
アメリカ合衆国
アプリの使用期間:6ヶ月
WeSupply LLCが返信しました 2022年8月24日

Hi Nyled Music Gift Store Team, thanks so much for sharing this lovely review! 🌹

We're happy to hear that the branded order tracking and returns functionalities help your store by creating an amazing customer experience.

Can't wait to help your store with estimated delivery dates as well! <3

Daniela,
Customer support specialist

2022年7月29日

After researching a number of branded tracking and self-service return portals, we found that WeSupply was the perfect solution for us. The platform offers easy customization for the development of a truly on-brand design for customer notification emails and tracking pages. More importantly, the WeSupply support team was top-notch, both responsive and highly effective. Thanks to their timely API updates, our chatbot is now able to provide a truly exceptional experience for customers looking to self-serve and check the status of their orders. Special thanks to Daniela who was always available to address any questions or concerns we brought up. Highly recommended!

Latercase
カナダ
アプリの使用期間:6ヶ月
WeSupply LLCが返信しました 2022年8月24日

Hi Latercase Team,

Thank you so much for your wonderful feedback!

It was a pleasure to help your team at Latercase throughout the implementation.❤️ Glad to hear that you appreciate how easily you can customize your shipping emails and the order tracking page to be fully on brand.

Your feedback has been shared with our entire team and such positive feedback empowers us to walk the extra mile and come up with awesome features. 😊

We're to help you anytime to deliver a smooth customer experience with shipment notifications, self service returns and estimated delivery dates.

Daniela,
Customer support specialist

このアプリについて

公開日

2020年10月8日

言語

英語

連携対象システム・アプリ

Klaviyo, Gorgias, Attentive, Reviews Platforms, Netsuite / Celigo, returns

開発者:WeSupply LLC

WeSupply LLCの詳細情報

平均評価:5.0

Shopify アプリストア向けのアプリ構築経験:3年

サポート

メッセージを送信

support@wesupplylabs.com

この開発者は日本語での直接的なサポートを提供していません。

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