WeSupply Returns & Exchanges

After a month of use, we can confidently say that WeSupply is the right choice to manage our returns and exchanges. Setup and integration was a breeze and WeSupply has knocked it out of the park when fine-tuning the service to our business' particular needs. Our team members and customers alike appreciate the features, ease of use and elegant user interface that WeSupply provides.

Bottom line: we highly recommend WeSupply Returns & Exchanges to other e-commerce businesses.

WeSupply has honestly been awesome to work with. Their platform handles most of our shipping needs like a champ, even with our tricky LTL shipments. What I love most is that they actually care about making their service better - they're always asking what we think and rolling out improvements based on real customer feedback.

I barely ever need to reach out to their support team, but when I do, they're super helpful and always figure out a solution. Getting everything set up was painless, and they've been there whenever we need to tweak things. If you need a solid partner for shipping and returns, these folks are the real deal.

WeSupply has saved us so much time and emails back and forth with customers. Lalita has been very helpful in making sure the logics are properly setup and the portal is running smoothly!

Great system and customer support. Lalita and her team are great at answering our questions and concerns in time.

We initially started using WeSupply on another e-commerce platform because it helped us create customized transactional emails with our unique branding, that was fairly simple to update, preview and make these changes live. As our business continued to grow, some additional features were needed and we realized WeSupply could help address several scenarios for returns/refunds. The support from Daniela and their Development team helped us setup a custom integration between our e-commerce platform and our ERP system, helping our operations team to manage Returns inside one tool.

When we moved to Shopify, we explored a couple of options but saw that WeSupply continued to meet our expectations and their on-going feature enhancements, updated UI for both admin and front end user, meant more flexibility.

We continue to work consistently with them as we explore new enhancements to help our customers as well.