WeSupply Returns & Exchanges

WeSupply Returns & Exchanges

From $40/month. Free trial available.
Rating (5.0)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

October 8, 2020

Languages

English

Works with

Klaviyo, Gorgias, Attentive, Reviews Platforms, Netsuite / Celigo, returns

Automate your returns to reduce costs and turn returns into exchanges - Migrate from Returnly

WeSupply is more than a returns platform; it's a comprehensive Post-Purchase Automation Platform, aiming to increase sales and cut service costs. Our platform makes returns profitable and delights your customers with automated processing, condition-based return destinations, bundles, gift returns, and flexible return policies. Convert returns into new revenue by offering variant and full catalog exchanges. An alternative to: Returnly, Loop Returns, Narvar Returns, Aftership Returns, ReturnGo

WeSupply is more than a returns platform; it's a comprehensive Post-Purchase Automation Platform, aiming to increase sales and cut service costs. Our platform makes returns profitable and delights your customers with automated processing, condition-based return destinations, bundles, gift returns, and flexible return policies. Convert returns into new revenue by offering variant and full catalog exchanges. An alternative to: Returnly, Loop Returns, Narvar Returns, Aftership Returns, ReturnGo more
  • Boost revenue with flexible exchanges & smart return rules.
  • Save costs & reduce manual work with automation rules.
  • Decrease returns fraud using smart rules, strategic outcomes and blocklists.
  • Automate Return Destinations for Fast and Cost-Effective Dropshipping Returns.
  • Seamless integrations with carriers, 3PLs, ERPs & more.

Pricing

Growth

$40 / month

100 returns per month, $0.4 per extra return

  • Create exchange orders in 1 click
  • Issue gift card & store credit
  • Variant exchanges
  • Advanced Automation
  • Policy Enforcer
  • Restocking Fees

14-day free trial

Advanced

$100 / month

200 returns per month, $0.5 per extra return

  • Bundle Refunds
  • Exchange for any item "Shop Now"
  • Unlimited return destinations
  • Auto-Approve/Refund/Restock Options
  • Bonus credit

14-day free trial

Enterprise

$800 / month

1000 returns per month, $0.8 per extra return

  • Dedicated Customer Success & Onboarding Manager
  • Custom ERP and Carrier Integrations
  • BigQuery Integration
  • Quarterly account review

14-day free trial

Growth

$40 / month

100 returns per month, $0.4 per extra return

  • Create exchange orders in 1 click
  • Issue gift card & store credit
  • Variant exchanges
  • Advanced Automation
  • Policy Enforcer
  • Restocking Fees

14-day free trial

Advanced

$100 / month

200 returns per month, $0.5 per extra return

  • Bundle Refunds
  • Exchange for any item "Shop Now"
  • Unlimited return destinations
  • Auto-Approve/Refund/Restock Options
  • Bonus credit

14-day free trial

Enterprise

$800 / month

1000 returns per month, $0.8 per extra return

  • Dedicated Customer Success & Onboarding Manager
  • Custom ERP and Carrier Integrations
  • BigQuery Integration
  • Quarterly account review

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

7 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 30, 2024

Integrating the WeSupply app into our Shopify stores for returns and exchanges has been a fantastic experience. The WeSupply team provided excellent support from the start, helping us not only with our US existing store but also seamlessly integrating the app into our new expansion Canadian store.

Docking Drawer Canada
United States
3 months using the app
March 20, 2024

WeSupply is a great RMS for any size company looking for a quick and easy returns/exchanges process. We worked with Virgil, Vlad, Daniela, and Maria who all did a great job to help us get set up with all the requirements we had.

Would highly recommend it!

Waveform
United States
6 months using the app
March 1, 2024

Great service and affordable! Highly recommended :)

NOM Maternity
United States
7 months using the app
December 21, 2023

WeSupply has been a game changer for us! In addition to making the return and exchange process so easy for our customers, the WeSupply team (especially Daniela) have been so helpful in terms of onboarding and answering all of our questions. They've walked us through everything step by step and even added functionality that's been great. Highly recommend!

Kodiak Leather Co.
United States
3 months using the app
WeSupply LLC replied January 26, 2024

Hey there, Kodiak Leather Team! ❤️

Thank you so much for taking the time to leave us some feedback about our solution. We sincerely appreciate it and we're super glad to hear that you found our solution helpful.

Your feedback means a lot to us as it helps us improve and provide an even better user experience for everyone.

Always a pleasure to support your brand!

Daniela,
Head of Customer Success

July 13, 2023

We initially started using WeSupply on another e-commerce platform because it helped us create customized transactional emails with our unique branding, that was fairly simple to update, preview and make these changes live. As our business continued to grow, some additional features were needed and we realized WeSupply could help address several scenarios for returns/refunds. The support from Daniela and their Development team helped us setup a custom integration between our e-commerce platform and our ERP system, helping our operations team to manage Returns inside one tool.

When we moved to Shopify, we explored a couple of options but saw that WeSupply continued to meet our expectations and their on-going feature enhancements, updated UI for both admin and front end user, meant more flexibility.

We continue to work consistently with them as we explore new enhancements to help our customers as well.

greenworkstools
United States
12 months using the app
WeSupply LLC replied January 26, 2024

Hey there, Greenworks Team!

I just wanted to say a big thank you for your awesome feedback! It truly made our day. 😊

I'm thrilled to hear that our collaboration with Greenworks Tools was smooth and enjoyable for your team. It's great to know that we're helping you deliver a top-notch customer experience!

Remember, we're always here to help you out with anything you need.

Daniela,
Head of Customer Success

About this app

Launched

October 8, 2020

Languages

English

Works with

Klaviyo, Gorgias, Attentive, Reviews Platforms, Netsuite / Celigo, returns

Built by WeSupply LLC

About WeSupply LLC

5.0 average rating

3 years building apps for the Shopify App Store

32 Arizona State Drive, Newark, DE, 19713, US

Support

Send a message

support@wesupplylabs.com

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