wetracked.io Connect

Hi,

Thank you for sharing your feedback, and we sincerely apologize that your experience with wetracked.io has not met your expectations.

We completely understand how frustrating it can be to see strong ROAS during the trial period and then experience a noticeable drop afterward, especially when the reporting appears inconsistent. We take that concern seriously, and we’re sorry that we haven’t given you the confidence and consistency you expected from our tracking.

A change in ROAS can have multiple factors behind it, including changes in campaign performance, attribution, event matching, traffic quality, or the underlying data being received by the ad platform.

Because of that, we don’t want to make assumptions about what happened in your particular case without actually reviewing the data.

We would genuinely like the opportunity to investigate this properly with you.

Our Solutions Team and developers can review your setup, event flow, reporting, and the relevant data to understand whether there is anything inconsistent on the wetracked.io side and explain what we find.

If you’re open to it, we’ll be happy to arrange a call with our team for a more detailed review.

We sincerely apologize that your experience so far has fallen short, and we’d appreciate the opportunity to take a closer look and make sure everything is working as it should.

With sincere apologies,

The wetracked.io Team