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We installed kool app for our notification and customer communication needs. We had some issues when we started using it, the team was very helpful and the customer service was very good. They solved the issue as soon as possible. The response time of the team is great - they are very quick to respond. They are also in contact with you via email and WhatsApp, so it makes it really easy to connect with the support team when support is needed. The app is perfect for our needs and we highly recommend Cool notification for all your notification and customer communication needs.
Hello Rajani,
We appreciate you taking the time to leave this motivating review for KOOL app. Of course, your satisfaction is our top priority & it will be. Our team at MageComp constantly works to ensure that you have a positive experience with the app.
We are pleased to know that you are satisfied with our customer support service & cooperation. Wishing you a magical day filled with joy and success! Stay associated, tuned & connected with us.
Kind regards & thanks,
Vaibhav
Great app & great customer service.
Hello Harish,
We thank you for your review. We hope that everything is working fine & smoothly with our KOOL app.
Get in touch again with us if you face any difficulties with our app. We are here to serve & help you with quality.
Kind regards,
Vaibhav
(5/5) ⭐⭐⭐⭐⭐
This app is better than others that I was using, there is not app with better prices per message that this one. The support team could configurate my WhatsApp number with their WhatsApp Business API. I love the easy that I can configurate my templates and change it the times that I want in a few minutes. I request for additional features and the team is working to achieve it. I have a few days using it and I have not problem with the app, our store send thousands of messages per day.
Hi Alejandra Nail Shop Team,
Fantastic! Keep suggesting new features to make the app more helpful to maximum merchants. Your valuable feedback has made our day. For us, it's very important to keep our customers satisfied and fulfill their specific business requirements.
Thanks again!
MageComp Shopify Team
I used this app for the Whatsapp message notification. It's a really great and very useful app. our customer can get several notifications about products. Thanks to the app team.
Thank you very much for your kind words.
We are always available to help you and dedicated to improving the functionality to the next level. Enjoy the Updates :)
Excellent customer care, solved all my doubts. Highly recommended app. Easy to configure and use. We can create custom templates for messages.
Thank you so much for your feedback, we are just ping away for any query. Feel free to reach out anytime. :)
I was anxiously looking for an app that can send automated WhatsApp notification to my costumers and this app definitely does it so well. I have finalized to use Twilio gateway, and Team helped me with the complete onboard setup.
Twilio and app pricing are cost-effective.
Besides this, it is also helping me so much with my abandoned carts recovery. I would definitely recommend this app. It's a must-have app for your Shopify Store.
Thank you
Thank you so much for your awesome feedback for the app.
It's cost-effective, bit complex for the first time users but we are available to provide you support directly via WhatsApp, so be in touch anytime :)
An indispensable application to automate the various processes! The help of the operators in the installation in solving the problems has been important and fast, thanks!
We thank you for using our Shopify app and sharing your feedback.
If you are looking for whatsapp solution... Want to make your order confirmation on auto. Engage customer on whatsapp. Then this app is the best solution available on entire shopify store.
There are any features which i have compared with other apps on shopify app store.
1. Unlimited notifications. (No other app on entire shopify app store is offer this feature)
2. Send from your own mobile number. (No other app on entire shopify app store is offer this feature)
3. Make Order Confirmation process on auto with auto notifications.
4. Can connect one $70 subscription with multi shopify stores with an extra cost of $3 for each extra store. (No other app on entire shopify app store is offer this feature)
all the above was on the feature side honest reviews.
Now lets come to cost analysis ...
Any other app on shopify store will cost you for 40000 order *6 notifications * $ 0.05 per notification = $12000 (For Pakistan) (Aprox. Time Period 3 to 4 years costing)
With this app now.. Cost Analysis ...
12 months * 4 years * ($70 for one store + $3 for Second store) = $3504 total cost for 4 yeas with unlimited notifivations.
THIS APP IS 4 TIME CHEAPER THAN ANY OTHER APP IN SHOPIFY APP STORE + UNLIMITED NOTIFICATIONS WHICH NO OTHER APP OFFERS + BONUS WITH YOUR OWN MOBILE NUNBER.
Now lets talk about the support staff.. This guys are confident about their work.. Was very fast & quick into setup the app... This guys do every thing you dont have to do anything. & every this is ready. Woolaaaa...
WHAT ELES YOU WANT NOW. YOU HAVE ALL THE TOP & BEST FEATURES IN THIS APP...
THIS REVIEW IS A 100% TRUE & HONEST REVIEW. ITS NOT A PAID ONE.
REGARDS
https://dikhawa.pk
We don't have any words for such Excellent feedback from you to revert on but we have make this app to useful for Shopify customers.
You have done a long time calculation which gives you benefit to you, honestly, we didn't do or aware of it.
Thank you so much for letting other customers know about the excellent feature it has. We know sometimes its a bit complex for the users to configure the app, but we have a support team available for you to help on WhatsApp directly.
Thanks again :)
Promoviniles.com - Utilizo este app para mandar mensajes personalizados a mis clientes por WhatsApp al crear una orden y para hacerles saber la hora de llegada estimada de su pedido.
Me parece fácil de configurar y su costo beneficio me parece excelente.
En un momento tuve inconvenientes con la app y el equipo de soporte me ayudo, gracias! Recomiendo esta aplicación si deseas enviar mensajes personalizados por WhatsApp a tus clientes! -
Promoviniles.com - I use this app to send personalized messages to my clients by WhatsApp when creating an order and to let them know the estimated arrival time of their order.
I find it easy to configure and its cost benefit seems excellent.
At one point I had problems with the app and the support team helped me, thank you!
I recommend this application if you want to send personalized messages by WhatsApp to your clients!
We're super-delighted after reading this review. We thank you for utilizing our Shopify products/plugins. We always get motivated to serve in the best way. Thanks again!!!
very good instant support, via WhatsApp he guided us, it was very easy, thanks to the developer , great work
MageComp team thanks you for taking the time to write the review for our app!