Whatomation‑Order Notification

Highly impressed with Whatomation! It saves time, works smoothly, and the support team is quick, professional, and very helpful.

Whatomation has made our order processing and notifications completely automated. It’s reliable, simple, and works perfectly with our Shopify store.

Absolutely rubbish. No help from support either, I must have contacted at least 20 times via whats and online chat, The worst app i have dealt with on Shopify. Generally, all app support is top tier

I first installed the free version it was all fine, later to activate abandoned cart recovery I opted for Basic using their Whatsapp API but its a complete failure but to give it another try I switched to standard paying $15 it was all fine but all of a sudden the messages stopped going out when I checked with them they were trying to fix it but the wait TAT is too much and it just puts the business at risk.

Best Shopify app that automatically sends WhatsApp order notifications confirmations, and tracking updates easy to use and 24 hrs customer support

Pathetic app. We have installed this paid app to reduce our work for orders confirmation but it skips almost 100 orders on daily basis and don’t send messages and there is no way to resend them confirmation messages and no customer service in critical conditions. Not recommended at all.

Updating my review, 4th March, 2026 their free version will work smoothly and as soon as you purchase the plan, app will not work and they would not resolve it.

Previous Review: Integration was smooth and quick. Best part is customization. Highly Recommended.

The app is extremely buggy, with frequent unexpected device disconnections. While support was helpful at the beginning, they later became unresponsive. Despite logs showing successful delivery, customer messages were not actually sent, which is a serious reliability issue.

تطبيق ممتاز للتحديثات والتذكيرات الفورية. أُقدّر حقاً الدعم الذي قدّمه السيد كامران*

Hi,

I just wanted to take a moment to thank you for the great experience with your app. Everything works smoothly, and it’s been very helpful for me.

I also want to highlight how excellent your customer service is. The support team is responsive, professional, and genuinely helpful.

Really appreciate the effort you’re putting into this.

Thank you!