Reviews (130)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication via instant WhatsApp notifications about order statuses, which improves customer experience and reduces support queries, cancellations, and returns. It supports automatic notifications and operates seamlessly across multiple stores. The app is noted for its fast, reliable performance and easy setup. The support team is praised for being responsive and proactive, often providing personalized assistance.

Edited September 30, 2025

Not recommended – this solution relies on an unofficial API, and the associated number is frequently blocked by Meta. Therefore, it is not suitable for sending WhatsApp order notifications.

ZIDELLO
Pakistan
About 2 months using the app
H3 Technologies replied September 1, 2025

We understand your frustration. We recommend trying our app Texnity, which allows you to send order confirmations and marketing messages safely and effectively. Our team will be happy to guide you through the setup and help you explore the best options for your store.

November 26, 2025

Fraud Alert: This App Created Fake COD Orders to Force Paid Upgrade — Extremely Dangerous

Review:
I am writing this review to warn all Shopify store owners. I recently discovered that this app was responsible for placing fake Cash on Delivery (COD) orders on my store — hundreds of them per day — with the clear intention of creating panic and pushing me into upgrading to their paid plan.

Here’s exactly what happened:

1. Hundreds of Fake Orders Daily

Within 3 days, more than 180+ fake orders per day started appearing.
Every order had:

A different name

A different phone number

But the same set of 200–300 repeated addresses

Shopify showed the same pattern every time:

“This is their 1st order”

Direct session to store

Checkout completed instantly

This clearly proved the activity was bot-generated, not real visitors.

2. Fake Orders Bypassed COD Form

I even installed a COD Form app and removed the Add to Cart button, so customers could only place orders through the COD Form.
But these fake orders were bypassing the form completely, which means:

No human customer was placing the order

No real checkout path was being used

The bot had direct access to the checkout endpoint

Checkout was happening without using my store UI

This is only possible if the app had access to my checkout API or store permissions.

3. App Was Pushing Hard for Paid Plan

During these days, the same app started sending constant notifications and banners urging me to upgrade because of “high activity” and “risk”.
Now it’s very clear —
They were creating the fake orders themselves to force me to pay for their premium plan.

This is a classic dark-pattern scam.

4. Shopify Support Verified It's Not Natural Traffic

Shopify support confirmed that:

No real traffic source existed

No campaign was sending users

Checkouts were direct and automated

This further proved this was internal app-generated activity, not real customers.

5. Massive Business Damage

Because of this app’s fraudulent behavior:

My real orders got mixed with fake ones

Fulfillment team was confused

Store analytics got polluted

I wasted days trying to block numbers, IPs, and addresses

Customer trust and productivity were affected

No legitimate Shopify app should ever have the ability or the audacity to intentionally harm a merchant.

Final Verdict: DO NOT INSTALL THIS APP

This app is extremely dangerous and should never be installed.
It appears to intentionally generate:

Fake COD orders

Automated bots

Checkout spam
Just to scare merchants into paying for their “premium protection.”

This is unethical, unprofessional, and possibly illegal activity.

Recommendation to Shopify

I strongly request Shopify to:

Investigate this app immediately

Audit their API usage and checkout access

Remove or suspend the app for fraudulent behavior

Protect merchants from this type of exploitation

If you are a merchant reading this:

Please avoid this app at all costs.
It will waste your time, money, and destroy your COD workflow.

Title: Extremely Concerning Behavior – App Triggered Hundreds of Fake Orders & Pressured Me for Paid Plan

I want to share an extremely alarming experience regarding this app and its representatives.
This is not a normal technical issue — this looks like intentional manipulation designed to force merchants into paid plans.

1. Continuous Pressure to Buy Paid Plans

Right after installing the app, I started receiving repeated calls and WhatsApp messages from the developer’s representatives.
They kept aggressively pushing me to upgrade to paid plans (USD $70+ packages).
These are the numbers they used to contact me:

+92 333 3888200

+1 (346) 471-9190

051-8844133

No legitimate Shopify app behaves like this.
No Shopify developer should contact merchants repeatedly and aggressively for upgrades.

2. Fake Orders Started the Same Day I Refused the Paid Plans

The moment I declined the paid plan upsell, my store began receiving 150–200 fake Cash on Delivery orders EVERY SINGLE DAY.

These fake orders had a very specific pattern:

Every one showed: “1st session was direct to your store”

Pixel never tracked them

Names and phone numbers changed every time

Addresses were reused from a fixed pool (around 200–300 repeated addresses)

No real customer behavior existed behind them

It was clearly automated activity that Shopify’s traffic source could not detect — something only an app running on the store could do.

3. After I Confronted the Representative, Fake Orders Suddenly Stopped

I sent the representative multiple WhatsApp voice messages confronting them about these fake orders and their timing.

Right after that:

They completely stopped replying.

Stopped calling.

And ALL the fake orders instantly stopped that same moment.

This timing is too specific to be a coincidence.

4. Why I Believe This Is Not Just a Bug

Fake orders only appeared after refusing paid plans

They continued daily in large volumes

No other app was installed that could create orders

The moment I confronted the representative, all activity stopped

The pressure to take paid plans matches the behavior

The type of fake orders created (direct checkout, address reuse, mobile randomization) is not something random bots typically do — this requires access to store backend or app permissions

5. This Behavior Is a Serious Risk for Merchants

Flooding a store with hundreds of fake orders:

Damages analytics

Wastes time & resources

Destroys conversion data

Interferes with Facebook Pixel

Creates operational chaos

Intentionally stresses the merchant until they pay the developer

I am posting this review publicly so that other merchants are aware and can protect their stores.

REQUEST TO SHOPIFY SUPPORT

I strongly request Shopify to:

Investigate this app deeply

Audit order-generating behavior

Review communication done by their representatives

Verify whether merchant data was misused to trigger fake orders

Check logs around the time frame when the pressured sales calls were happening

Such behavior, if confirmed, is extremely damaging to the Shopify ecosystem and merchant trust.

CONCLUSION

I am writing this review so other merchants can stay safe.
The pattern of pressure + fake orders + instant stop after confrontation is extremely concerning and cannot be ignored.

Style Nest
Pakistan
34 minutes using the app
H3 Technologies replied November 29, 2025

Our Free Plan includes 50 messages, and if the limit is exceeded, the service simply stops, and a notification appears in the app dashboard - we never force or push any merchant to upgrade.

We also do not pressure clients to purchase any plan through calls or messages; this is not our practice.

After checking our logs, your store installed the app and uninstalled it within 10 minutes, making the issues described technically impossible to occur during that time. You explained that you faced and troubleshooted the issue the whole day, but you added a review right after 34 minutes of using the app.

It appears there may be a misunderstanding, and the situation might be mixed up with another app. We attempted to contact you, but did not receive any response.

We are happy to assist you and resolve any concerns!

December 30, 2025

I installed and activated Whatomation on Shopify for just 30 minutes, then they billed me for the entire month. When I requested a refund, they gave me a flimsy excuse and refused to credit me. This feels deceptive and unfair, especially since I only used the app for a brief period. As a healthcare-focused user, I expect transparent billing and prompt customer support, not ex post facto charges. Proceed with caution and consider alternatives that offer clear, prorated refunds or trial extensions.

healthcare nt sickcare
India
19 minutes using the app
H3 Technologies replied December 30, 2025

Hi Healthcare nt sickcare, thanks for sharing your feedback.
Our billing follows Shopify’s standard framework, and since the app was fully functional and the plan was activated, we’re unable to issue a refund. Your account has already been cleared, and no future charges will occur.
We appreciate your time with us and wish healthcare nt sickcare continued success.

Thankyou.

December 26, 2025

3rd Class Har waqat Complain he karty raho
bar bar problem a rhi hai 1 month me 6 bar complain kr chuka hun 3rd class hai

PATEL WALA
Pakistan
18 days using the app
Edited December 4, 2025

Worst experience ever. not recommending to anyone, they charge you extra than usage and after shopify bill generation you cant do anything. I've used their 3 apps for 1 month out of which only 10 days app works fine, they don't have any customer support neither any reasonable answer other than ''we will reach you tomorrow morning'' and that morning never comes. they send you a review template at the day of installation and ask you to post their created review on their apps with 5 Stars. There are so many things they do other than fulfil your requirements. Very Disappointed .

Miles Footwear
Pakistan
30 days using the app
H3 Technologies replied October 31, 2025

Thank you for your feedback. We’re pleased to know that Whatomation’s automation and support have been valuable for your store’s customer engagement.

October 4, 2025

its not up to the mark

Silai Karhai
Pakistan
2 months using the app
H3 Technologies replied October 8, 2025

We’re sorry to hear that your experience wasn’t up to the mark. Our team will connect with you to understand the issue and improve it for you.

January 23, 2025

BEAWARE COZ THIS APP WHATSAPP BUSINESS BANNED MY NUMBER.
THIS APP SPAM CUSTOMERS WHASTAPP NUMBER SEND REPEAT MESSAGE 50 IN 1 DAYS .WHICH IS NOT ALLOWED AS PER WHATSAPP GUIDLINES .SO THEY BANN MY NUMBER
I HAVE CONTACT DEVELOPERS ABOUT THIS ISSUE BUT THEY NOT HELPED NOR THEY REPLIED TO MESSAGES

CAR CRAFT INDIA
India
6 months using the app