WhatsApp Chat & Abandoned Cart , 47 anmeldelser
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Efter bedømmelse
Good experience using the WATI app and very good support provided. Madhavan and Rohit giving good response to us.Thank you so much.
I have been using the wati service for more than 3 months now, and I totally love it. The best part is cart abandonment recovery. We have seen close to 69% recovery in cart abandonment.
It truly makes our day to learn when our customers succeed.
That's our single biggest objective of our product.
Thanks for your review :)
We use this app together with the WATI (Whatsapp team inbox) to send automated messages to customers as well as the integrated live chat function. Jitesh and the team are very responsive to requests and any issues are addressed in a matter of hours. It would be great if in future versions they could build in an option to manually set how often the abandoned checkout messages get send to customers.
Thank you for being our early user and sharing valuable feedback. We appreciate your help in helping us build a useful tool for Shopify store owners.
Good Day!
Your friends at WATI.io
We love this app. We use WATI team collab app for our customer service and the shopify app is also great. It allows us to automate a lot of things. They have great customer service as well!
Your review is really valuable to us. We are coming up with some wonderful features related to automation. :)
We have been able to increase our sales by 30% by setting up chatbots and using Whatsapp broadcast
This App has really helped a lot with regards to automated responses from Shopify directly to WhatsApp. We have experienced a better link with our customers in that they get immediate feedback as well as an easy opportunity to give feedback to us. The best part of the service is their continued support and attention to solving issues we encounter as fast and to the best of their capabilities. Definitely worth it!
Your feedback is really appreciated and it encourages our team to do better.
We promise to continue delivering based on your expectations.
Thank you.
I'm happy with Wati! Now the abandoned cart in my store is fewer than before.
They helped me with the onboarding process and answer my question.
Looking forward with more improvement.
Was looking for a good app for customer retention and reach out. Found Wati at the right time, All the features are amazing. Especially the support, one of the best support systems I've seen for any service provider in a while.
It is a good app. Needs some understand tough. Need more detailed documentation for the best result.
Thank you for your kind review. We do have documentations on our Help Center at support.wati.io
Could you share more on what else you'd like to see on the documentation? we're definitely looking to improve.
WATI is a very useful tool to manage customer support and retain your customers. There are still a bunch of features I'd like to see within the platform, but it's definitely a good start to manage your customer support on WhatsApp. The platform is easy to use and the UI/ UX is much better than the other API platforms available! Ironically, I have faced issues with their Customer Support though, so I hope that is something they look into!