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A very user friendly app. Easy to use and manage. Customer Support is quite responsive and helpful!
Wati ha sido una herramienta imprescindible para nosotros. WhatsApp business ya no era suficiente para la cantidad de mensajes que recibiamos diariamente, y con Wati pudimos solucionar esto de una manera fácil e intuitiva. Definitivamente es una plataforma ideal para las personas que tenemos una tienda en Shopify y manejamos gran volumen de mensajes por WhatsApp. Saludos desde Colombia.
Great app and very easy to use.
good platform, ideal for support and marketing both
Wati is useful for setting up automated playbooks and communicating with customers on Whatsapp. I don't like that I can't react to messages with emoji like I can on regular Whatsapp app. But otherwise it does the job for me.
Works great. Easy setup and definitely a great way to keep customers engaged.
Please do not install this application, canceling the subscription will bring you problems and headaches, it's been 3 months since I tried to cancel, there is practically no cancellation option.
We’re sorry to hear about the trouble you’ve experienced with canceling your subscription. This isn’t the experience we want for our customers. We’ll be reaching out to you personally to resolve any issues you’re facing and make sure this is taken care of.
Thank you for bringing this to our attention.
Good app , easy to use and integrate.
Working well
Initially I had given a 1star rating for being non-responsive and non supportive for my queries and concerns!
But, immediately after that, the Wati product manager Mr. Madhavan called me personally and understood my issue with patience and connected me with the right team to help with my issue.
Two days later I had a video call with Mr.Tilak, who helped me resolve every issue swiftly and with patience.
Now I'm happy to say that everything is resolved and I'm able to use Wati for my website and I must say it is a delight to use and has all the option I was looking for and more!
Thank you for assisting Mr. Madhavan and Mr. Tilak and getting my issues resolved ASAP.
To The 3D Printing Store India
We are extremely sorry for the bad experience you have had. This is not typical of us and can assure you it wouldn't happen again. Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.