Avis (115)
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Good
absurdo que una app destinada a brindar atencion al cliente, sea pesima para solicitar atencion al cliente, te ponen a hablar con un bot que no sirve para nada, la gente valora que se les de la atencion no estar en un ciclo infinito con un bot inutil
Lamentamos mucho escuchar que tu experiencia con nuestra atención al cliente no ha sido satisfactoria. Entendemos lo frustrante que puede ser interactuar con un bot que no resuelve tus problemas.
Por favor, envía un correo electrónico a ashwin@clare.ai, y estaremos encantados de ayudarte personalmente con cualquier problema que estés enfrentando.
We have been able to increase our sales by 30% by setting up chatbots and using Whatsapp broadcast
After exploring all options wati seems to be the best app
Best Whatsapp solution for Abandoned cart recovery
i have been using wati for sending whatspp Broadcasts, they also offer click to whatspp ads
We came to know lately about Wati. Loaded with features.
Very terrible. I've been trying to talk to you for over two weeks now about the problem they have with cart abandonment. Every customer who orders through me and buys it still sends them cart abandonment.
It turns out that a customer orders from me and receives a message that he abandoned the cart a few hours later and this creates confusion in the orders and a lot of anger on the part of my customers
And Abandoned Recovery Message is so terrible and I tried to complain to them about it and they still haven't fixed it and it's been like this for a long time
In short, terrible!!! Use a normal wati and order manual, this is the best and prevents problems
I'll update if they fix it, you won't see this review, but they haven't been able to fix it in a while
We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly
This is an extremely worthy app for ecommerce to connect with customers for order confirmation, abandoned checkout, marketing messages and further connect with all their queries on a day to day basis
Average
1.)but poor customer service connect, when you need an individual to connect, you will find yourself connected to bot and find it difficult to connect to a human executive
2.) Presently, almost every alternate whatsapp app has good integrations, i.e. JUDGEME integration to collect reviews from people , they still are lagging and not bringing such things on table.
Whereas other apps executive have reached me for more than 10 times to switch to their app, in this i am not able to reach them only
One must go with this app for whatsapp solutions
Thank you for sharing your thoughts. We’re sorry to hear about the difficulties you’ve experienced with our customer service and the lack of certain integrations. I’ll be personally reaching out to you to address these concerns and see how we can improve your experience.