WhatsApp Chat & Abandoned Cart

We've been using Wati for the past three months, and it's been a fantastic experience. We've significantly enhanced our customer service, providing a seamless experience, and have also boosted our brand recognition.

Great app to manage all our users in one place. Using this for almost 2 years now, never felt the need to change. Very good experience and easy integration.

Our company Use Me Works was always struggling to keep customers informed about the order status. Wati's seamless integration with our logistic app and Shopify story helped us to improve our customer's satisfaction. It also enabled us to set up an automation for our abandoned cart users.

Wati's WhatsApp marketing suite has completely transformed our business! The CRM integration has made it so easy to manage customer interactions and keep track of every conversation. The abandoned cart recovery feature has helped us reclaim lost sales, and the shared team inbox has drastically improved our customer support. Sending personalized broadcasts and showcasing products through the WhatsApp Catalog is a breeze. Auto-replies and order confirmations have streamlined our operations, and the WhatsApp Green Tick has boosted our credibility. Wati has truly elevated our marketing, sales, customer service, and CRM management—it's a must-have for any business!

It's really useful software and easy to use, also the cost of the software is very economically good for startup.

WATI is a fantastic tool for businesses using Shopify, offering seamless integration with WhatsApp to enhance customer communication. The app's user-friendly interface makes it easy to set up automated responses, manage customer inquiries, and send order updates directly through WhatsApp. It greatly improves customer engagement by providing a direct and convenient channel for communication. Additionally, WATI’s robust features, such as broadcasting messages and setting up custom workflows, make it an essential tool for scaling businesses. Overall, WATI is highly recommended for Shopify users looking to streamline their customer service and boost sales.

We at Gulabi Dhaga have had an excellent experience using Wati for our Shopify store. The platform has significantly streamlined our customer communication, making it easier to manage inquiries and provide quick responses. The integration with WhatsApp has been seamless, allowing us to engage with our customers more personally and effectively.

Wati's user-friendly interface and robust features have made it an indispensable tool for our business. We've seen an improvement in customer satisfaction and a boost in our sales since implementing Wati. The automated responses and broadcasting features have saved us time and helped us keep our customers informed about new products and promotions.

Overall, Wati has been a great asset to our e-commerce operations, and we highly recommend it to other Shopify store owners looking to enhance their customer service experience.

We have been using this app since last 6 months, we have found the app useful
Being a Ecom Owner getting immediate messages from clients who wish to ask anything and then we can send messages to people who have abandoned carts and who had enquired thru Wati. We can also create Stores on Wati. Very helpful.

Easy to understand and to use. Very reliable and help us to communicate with the customers a lot faster and with efficiency.

Hemos utilizado Wati desde 2022 y ha sido una experiencia fantástica. La rápida integración con Shopify y mi CRM realmente ha ayudado a aumentar nuestras conversiones de carritos abandonados.

La creación de plantillas y chatbots es muy sencilla gracias a la interfaz fácil de usar de Wati. Me encanta poder obtener una vista previa de las plantillas mientras se trabaja en el backend, lo que hace que el proceso de creación de chatbots sea sencillo y personalizable.