전체 평점
4.2
평점 수준당 개수
  • 평점의 73%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 16%가 별 1개입니다
2024년 4월 23일

Too many hidden costs

Doncabellopro
스페인
앱 사용 기간 20일
2022년 12월 7일에 편집됨

one of the worst apps i've seen so far
1. no help or assistance in getting green tick
2. unable to send whatsapp broadcasts on half the contacts
3. according to india pricing i need 7$ to message a 1000 customers, i had balance of 18$ but still unable to do so

frustrating, random replies to every complaint, apparently half the numbers don't have country codes, i uploaded all the numbers without country code. i still don't have the reply to why i can't send messages while i still have 18$ balance.
there are many better and cheaper options. seriously beware

Ethnic Rajasthan
인도
앱 사용 기간 4개월
답글 WATI: WhatsApp Team Inbox개 2022년 12월 8일

Dear Ethnic Rajasthan,
We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

Thank You

2022년 4월 18일

Terrible interface. Firstly their shopify intergration sucks, you have to import all contacts manually, secondly they have charged me twice for my plan but still keep asking me to upgrade. They say they have a live support, but when you write to them they ask you to drop a mail for everything to which reply comes in 2 days. Had a call with their agent after scheduling one, for everything he asked me to drop an email.

Sugarbox India
인도
앱 사용 기간 3개월
답글 WATI: WhatsApp Team Inbox개 2022년 4월 27일

Dear Sugarbox India

We're sorry you had a bad experience, We have noted your feedback and have worked on the fix for the issue you had experienced.
If you still have any concerns or issues regarding the app please email us at hello@wati.io, will get back to you swiftly.

Thank You

2022년 9월 30일

DO NOT GO WITH THEM Poor Support i am cheesing them to cancel my account but no one is reverting properly on email also on chat,

Reshopp
인도
앱 사용 기간 대략 2개월
답글 WATI: WhatsApp Team Inbox개 2022년 10월 3일

Hi Reshopp,
We are extremely sorry for the bad experience you have had. This is not typical of us and can assure you it wouldn't happen again. Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

Thank You

2023년 1월 9일

Downloaded the app, it was good at the beginning, but when i wanted to use my customer phone number and asked to change it my request was totally ignored. send several emails, no one replied since 3 weeks. Very bad customer service.

Sporty Pro
이집트
앱 사용 기간 대략 2개월
답글 WATI: WhatsApp Team Inbox개 2023년 1월 9일

We are extremely sorry for the bad experience you have had. This is not typical of us and can assure you it wouldn't happen again. Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

Thank You

2023년 8월 19일

we tried to contact their support, one reply will come in hrs and then they will ask you to contact via email. Poor support

Being Sanatan
인도
앱 사용 기간 1일
답글 WATI: WhatsApp Team Inbox개 2023년 8월 20일

Hi Being Sanatan
We are extremely sorry for the bad experience you have had. This is not typical of us and can assure you it wouldn't happen again. Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

2021년 6월 22일

4.99 USD just to use your app on shopify. Further we pay 49$ / month to use your dashboard & also pay you for the Messages (Sent & Received) ? You serious ? You guys are fooling customers in the name of 4.99 USD. There are better apps available that offer almost the same service under 10$ & offer desired number free of cost to the customer for Automated Abandoned cart.

AestheticNation
인도
앱 사용 기간 2일
답글 WATI: WhatsApp Team Inbox개 2021년 6월 22일

Dear AestheticNation, Our offering is built on top of WhatsApp's Official APIs and with this price, you get a dedicated WhatsApp API approved number with your own brand name, hence the cost is justified.

At this price, you get 5 agents, chatbot builder, API access. Considering these, our solution is the most affordable in the market.