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I've tried many whatsapp api's, but so far, WATI has been the most robust tech i've ever tried.
Platform is good.
i tried it on trial but i must say it has made my life easy when confirming orders.
Amazing application, very helpful automation, must use.
We have used Wati for the last 7 months and it's an amazing tool for WhatsApp, probably the best one.
The WATI Business WhatsApp API has some great features, such as automated messaging. However, the main issue we've faced is the slow customer support. When problems arise, we need quick help, but the response times have been disappointing. While the platform works well overall, the lack of fast support means it doesn't fully meet our needs.
Thank you for your feedback and for highlighting both the positives and the challenges you've experienced with our platform. I’m sorry to hear that our customer support has not met your expectations. I’ll be personally reaching out to you to resolve this issue and ensure you receive the assistance you need more promptly.
Wati is an innovative application designed to enhance customer engagement through WhatsApp. It provides a seamless integration for businesses to manage their communications, offering a suite of features that streamline customer interactions, automate responses, and provide valuable insights. Ideal for small to medium-sized businesses, Wati helps to improve efficiency and customer satisfaction.
Easy to send messages to customers and automation is also good.
Madhavan Sir and its team is quite supportive in giving solutions.
Great app and very easy to use.
A very user friendly app. Easy to use and manage. Customer Support is quite responsive and helpful!