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Great app to manage all our users in one place. Using this for almost 2 years now, never felt the need to change. Very good experience and easy integration.
Wati is best for message automation and integration which helps in doing customer communication very easy. Broadcast messages are very good feature as it ease to send the messages on bulk.
Wati has been a game-changer for our e-commerce operations. The easy integration with Shopify has allowed us to manage customer interactions with ease.
Very Good app for whatsapp automation it has lot of new features to engage the customers especially keyword acction we use that feature most and very good customer support
It has worked well for me so far. I got it mainly to target abandoned carts and have a chatbot. However, there are certain bugs in the google sheet API which sometimes reduces efficiency in sending mass communications.
We have been using wati from past 6 month , this is the best WhatsApp API solution so for, one of the best thing i like about WATI is there customer care support, quick response for query
We've been using WATI for several months now, and I must say the system is incredibly robust. The support team is also very responsive, which has greatly enhanced our experience. Transitioning to WATI for managing all our customer interactions has proven to be a good decision. Thank you to the entire team for such a proficient product; we take pride in knowing it's based in India.
Terrible customer service from the company. So difficult to speak to a customer service person who can actually help. Have charged me for 2 months for order card and abandoned cart confirmation. But not sent messages and restricted by access to dashboard.
The platform's user-friendly interface and powerful automation features have significantly improved our customer interactions. We've seen a noticeable increase in efficiency and customer satisfaction since implementing WATI.
Using this app for the last 3 months. The inbuilt flows have helped automating manual tasks like order confirmation, COD confirmation and abandoned cart Follow ups on Whatsapp. The whatsapp chat feature is useful as it helps connect with genuine customers with valid numbers.