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After exploring all options wati seems to be the best app
Wati has assisted us to streamline communication with our customers and the tools available has helped with automation to a certain extend. Abandoned cart conversion has been a bliss with the automated messages.
Would like to have a detailed analytics/report in the near future
Thanks for your kind feedback.
We're working on some really useful features to make your experience seamless.
Best App to have a complete Whatsapp suite
We have been able to increase our sales by 30% by setting up chatbots and using Whatsapp broadcast
We have been using Wati for quite some time now and have been very happy with it's usability and in-app experience. The tutorials at each point are also helpful. Overall, it's a good app. Interesting price point and Madhavan has been helpful with his suggestions. We would like to see and use more features in the near future.
Initially I had given a 1star rating for being non-responsive and non supportive for my queries and concerns!
But, immediately after that, the Wati product manager Mr. Madhavan called me personally and understood my issue with patience and connected me with the right team to help with my issue.
Two days later I had a video call with Mr.Tilak, who helped me resolve every issue swiftly and with patience.
Now I'm happy to say that everything is resolved and I'm able to use Wati for my website and I must say it is a delight to use and has all the option I was looking for and more!
Thank you for assisting Mr. Madhavan and Mr. Tilak and getting my issues resolved ASAP.
To The 3D Printing Store India
We are extremely sorry for the bad experience you have had. This is not typical of us and can assure you it wouldn't happen again. Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.
After reviewing all options in the market, we found that WATI was the ideal app, the app does more than what it is expected with full functionalities and endless options. Straight forward with prompt customer service, I only wished for few more options and it will then be number ONE. The application is extremely easy to use and setup was done in hours not even days.
We're glad that you found our app useful.
Our engineers work really hard on simplifying the experience for businesses like you :)
The Actual Charges comes across 54$ per month Plus the Fee of WhatsApp Messages , but its worth it . The Automation has help us to reduce the customer care representatives , and also help is 24*7 automated instant reply which has increased in customer trust . Messages are instant and works great !
There should be Quarterly Plans to reduce the monthly fee !
We're glad that you found our product useful.
We offer an annual pricing that offers additional discounts and extra customer support messages too.
For any queries about it, you can email us on hello@wati.io
Excellent tool to reach out to your customers in most convenient way possible. A must have for all budding Entrepreneurs!
Tech support is great, especially Sophia and Madhavan. They have pushed for fixes in their product after we raised the issue.