Classificação geral
4,2
Número por nível de avaliação
  • 73% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 4% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 16% das avaliações são de 1 estrelas
23 de abril de 2024

Too many hidden costs

Doncabellopro
Espanha
20 dias usando o app
19 de agosto de 2023

we tried to contact their support, one reply will come in hrs and then they will ask you to contact via email. Poor support

Being Sanatan
Índia
1 dia usando o app
WATI: WhatsApp Team Inbox deixou uma resposta 20 de agosto de 2023

Hi Being Sanatan
We are extremely sorry for the bad experience you have had. This is not typical of us and can assure you it wouldn't happen again. Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

Data de edição: 7 de dezembro de 2022

one of the worst apps i've seen so far
1. no help or assistance in getting green tick
2. unable to send whatsapp broadcasts on half the contacts
3. according to india pricing i need 7$ to message a 1000 customers, i had balance of 18$ but still unable to do so

frustrating, random replies to every complaint, apparently half the numbers don't have country codes, i uploaded all the numbers without country code. i still don't have the reply to why i can't send messages while i still have 18$ balance.
there are many better and cheaper options. seriously beware

Ethnic Rajasthan
Índia
4 meses usando o app
WATI: WhatsApp Team Inbox deixou uma resposta 8 de dezembro de 2022

Dear Ethnic Rajasthan,
We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

Thank You

18 de abril de 2022

Terrible interface. Firstly their shopify intergration sucks, you have to import all contacts manually, secondly they have charged me twice for my plan but still keep asking me to upgrade. They say they have a live support, but when you write to them they ask you to drop a mail for everything to which reply comes in 2 days. Had a call with their agent after scheduling one, for everything he asked me to drop an email.

Sugarbox India
Índia
3 meses usando o app
WATI: WhatsApp Team Inbox deixou uma resposta 27 de abril de 2022

Dear Sugarbox India

We're sorry you had a bad experience, We have noted your feedback and have worked on the fix for the issue you had experienced.
If you still have any concerns or issues regarding the app please email us at hello@wati.io, will get back to you swiftly.

Thank You

30 de setembro de 2022

DO NOT GO WITH THEM Poor Support i am cheesing them to cancel my account but no one is reverting properly on email also on chat,

Reshopp
Índia
Aproximadamente 2 meses usando o app
WATI: WhatsApp Team Inbox deixou uma resposta 3 de outubro de 2022

Hi Reshopp,
We are extremely sorry for the bad experience you have had. This is not typical of us and can assure you it wouldn't happen again. Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

Thank You

9 de janeiro de 2023

Downloaded the app, it was good at the beginning, but when i wanted to use my customer phone number and asked to change it my request was totally ignored. send several emails, no one replied since 3 weeks. Very bad customer service.

Sporty Pro
Egito
Aproximadamente 2 meses usando o app
WATI: WhatsApp Team Inbox deixou uma resposta 9 de janeiro de 2023

We are extremely sorry for the bad experience you have had. This is not typical of us and can assure you it wouldn't happen again. Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

Thank You

22 de junho de 2021

4.99 USD just to use your app on shopify. Further we pay 49$ / month to use your dashboard & also pay you for the Messages (Sent & Received) ? You serious ? You guys are fooling customers in the name of 4.99 USD. There are better apps available that offer almost the same service under 10$ & offer desired number free of cost to the customer for Automated Abandoned cart.

AestheticNation
Índia
2 dias usando o app
WATI: WhatsApp Team Inbox deixou uma resposta 22 de junho de 2021

Dear AestheticNation, Our offering is built on top of WhatsApp's Official APIs and with this price, you get a dedicated WhatsApp API approved number with your own brand name, hence the cost is justified.

At this price, you get 5 agents, chatbot builder, API access. Considering these, our solution is the most affordable in the market.