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We are using this app since last 6 months, we have found the app very useful.
very easy to get immediate messages from clients who wish to ask anything and then we can send messages to people who have abandoned carts and who had enquired through Wati. most comfortable app.
We've been using WATI for several months now, and I must say the system is incredibly robust. The support team is also very responsive, which has greatly enhanced our experience. Transitioning to WATI for managing all our customer interactions has proven to be a good decision. Thank you to the entire team for such a proficient product; we take pride in knowing it's based in India.
We have been using wati from past 6 month , this is the best WhatsApp API solution so for, one of the best thing i like about WATI is there customer care support, quick response for query
Wati's Whatsapp API tool has been a lifesaver for our online store. It's easy to use and helps us keep customers updated on their orders and answer their questions quickly. We're still learning all it can do, but so far, it's been a great tool for connecting with our customers.
Wati is best for message automation and integration which helps in doing customer communication very easy. Broadcast messages are very good feature as it ease to send the messages on bulk.
WATI has been a total game-changer for our customer support operations at Cipzer! The integration with Shopify was seamless, and the platform’s features are incredibly intuitive. We’ve seen a significant boost in our response times and overall customer satisfaction. The automation options have saved us countless hours, and the ability to track and manage conversations efficiently is top-notch. Highly recommend WATI for any e-commerce business looking to elevate their customer service!
Wati is the best so far used bundles of whats app api but One of the standout features is the predefined templates. They are thoughtfully designed and require minimal adjustments, allowing you to quickly set up and start engaging with customers. The automation capabilities, especially the chatbot, are also effective in enhancing customer interactions.
support is always available and if I had a problem, they solve everything with me. thank you for your help
Our company Use Me Works was always struggling to keep customers informed about the order status. Wati's seamless integration with our logistic app and Shopify story helped us to improve our customer's satisfaction. It also enabled us to set up an automation for our abandoned cart users.
Wati's WhatsApp marketing suite has completely transformed our business! The CRM integration has made it so easy to manage customer interactions and keep track of every conversation. The abandoned cart recovery feature has helped us reclaim lost sales, and the shared team inbox has drastically improved our customer support. Sending personalized broadcasts and showcasing products through the WhatsApp Catalog is a breeze. Auto-replies and order confirmations have streamlined our operations, and the WhatsApp Green Tick has boosted our credibility. Wati has truly elevated our marketing, sales, customer service, and CRM management—it's a must-have for any business!