Recensioner (119)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 77 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 13 % av omdömena har 1 stjärnor
Redigerat 19 juni 2024

Average

1.)but poor customer service connect, when you need an individual to connect, you will find yourself connected to bot and find it difficult to connect to a human executive

2.) Presently, almost every alternate whatsapp app has good integrations, i.e. JUDGEME integration to collect reviews from people , they still are lagging and not bringing such things on table.

Whereas other apps executive have reached me for more than 10 times to switch to their app, in this i am not able to reach them only
One must go with this app for whatsapp solutions

Menworks
Indien
5 månader användning av appen
WATI: WhatsApp Team Inbox svarade 12 augusti 2024

Thank you for sharing your thoughts. We’re sorry to hear about the difficulties you’ve experienced with our customer service and the lack of certain integrations. I’ll be personally reaching out to you to address these concerns and see how we can improve your experience.

30 april 2024

i have been using wati for sending whatspp Broadcasts, they also offer click to whatspp ads

Galaxxy Gadgets
Förenade Arabemiraten
5 dagar användning av appen
20 april 2024

We came to know lately about Wati. Loaded with features.

Essa jan store
Förenade Arabemiraten
Ungefär en månad användning av appen
Redigerat 25 mars 2024

The upfront customer service experience is poor, they tend to urge you to email support team instead of understand your problems well (keep telling me to do something i've already done) and providing effective assistance patiently through live chat.

GWC Offical Store
Singapore
Ungefär en månad användning av appen
WATI: WhatsApp Team Inbox svarade 23 mars 2024

To GWC Official Store
We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

Thank You

28 april 2024

Best App to have a complete Whatsapp suite

Clash Clothes
USA
2 månader användning av appen
Redigerat 6 januari 2024

Superb, satisfied with support and app...

Crush A Fashion Hub
Indien
Ungefär en månad användning av appen
WATI: WhatsApp Team Inbox svarade 5 januari 2024

We are extremely sorry for the bad experience you have had. This is not typical of us and can assure you such issues wouldn't happen again.
Would it be possible to email me at madhavan@clare.ai and will help you in selecting the best optimized plans and help you in setting up the app for your store.

23 april 2024

Too many hidden costs

Doncabellopro
Spanien
20 dagar användning av appen
WATI: WhatsApp Team Inbox svarade 12 augusti 2024

We’re sorry to hear that you’ve encountered unexpected costs. Please drop a message to ashwin@clare.ai, and I’ll personally work to address any issues you’re facing.

19 november 2021

Wati has assisted us to streamline communication with our customers and the tools available has helped with automation to a certain extend. Abandoned cart conversion has been a bliss with the automated messages.
Would like to have a detailed analytics/report in the near future

Sonno Malaysia
Malaysia
Mer än 3 år användning av appen
WATI: WhatsApp Team Inbox svarade 19 november 2021

Thanks for your kind feedback.

We're working on some really useful features to make your experience seamless.

Redigerat 20 juli 2024

We have been using Wati for quite some time now and have been very happy with it's usability and in-app experience. The tutorials at each point are also helpful. Overall, it's a good app. Interesting price point and Madhavan has been helpful with his suggestions. We would like to see and use more features in the near future.

shop-srgopalrao
Indien
Mer än 2 år användning av appen
19 november 2021

After reviewing all options in the market, we found that WATI was the ideal app, the app does more than what it is expected with full functionalities and endless options. Straight forward with prompt customer service, I only wished for few more options and it will then be number ONE. The application is extremely easy to use and setup was done in hours not even days.

BOULEVARD.BHD
Bahrain
Ungefär 2 år användning av appen
WATI: WhatsApp Team Inbox svarade 19 november 2021

We're glad that you found our app useful.

Our engineers work really hard on simplifying the experience for businesses like you :)