WhatsApp Chat & Abandoned Cart , 46 รีวิว

Initially I had given a 1star rating for being non-responsive and non supportive for my queries and concerns!

But, immediately after that, the Wati product manager Mr. Madhavan called me personally and understood my issue with patience and connected me with the right team to help with my issue.

Two days later I had a video call with Mr.Tilak, who helped me resolve every issue swiftly and with patience.

Now I'm happy to say that everything is resolved and I'm able to use Wati for my website and I must say it is a delight to use and has all the option I was looking for and more!

Thank you for assisting Mr. Madhavan and Mr. Tilak and getting my issues resolved ASAP.

The upfront customer service experience is poor, they tend to urge you to email support team instead of understand your problems well (keep telling me to do something i've already done) and providing effective assistance patiently through live chat.

Lot of features. But most of them are buggy and the UI for the admins is really bad and hard to use

This is an extremely worthy app for ecommerce to connect with customers for order confirmation, abandoned checkout, marketing messages and further connect with all their queries on a day to day basis.

I have been using Wati for sending Abandoned Cart notifications and for WhatsApp broadcast.

We have been able to increase our sales by 30% by setting up chatbots and using Whatsapp broadcast

Got help me with the onboarding process and got all my queries answered

Extremely helpful. One must go with this app for whatsapp solutions.

After exploring all options wati seems to be the best app

Best App to have a complete Whatsapp suite