評論 (116)

整體評分
4.1
各級評分數量
  • 72% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 17% 的評分為 1 顆星
2024年8月14日

Price is mentioned 5 USD but when you install, app diverts to site which shows monthly pricing 30 USD.
This is nothing less than fooling users.

Marcoware
印度
使用應用程式 29分鐘
2024年7月9日

have been using it since last 6 months ,pathetic response from the support team , i am unable to recharge my account since last 2 weeks have written tens of mail seeking support however didn't get it .Till the time it is running fine it is ok ,once you encounter any issue don't expect any support that's the summary

MORRISON GARAGE
印度
使用應用程式 6個月
WATI: WhatsApp Team Inbox 已回覆 2024年7月11日

Hi Morrison Garage

We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved at the earliest.

編輯時間:2024年5月1日

Very terrible. I've been trying to talk to you for over two weeks now about the problem they have with cart abandonment. Every customer who orders through me and buys it still sends them cart abandonment.
It turns out that a customer orders from me and receives a message that he abandoned the cart a few hours later and this creates confusion in the orders and a lot of anger on the part of my customers
And Abandoned Recovery Message is so terrible and I tried to complain to them about it and they still haven't fixed it and it's been like this for a long time
In short, terrible!!! Use a normal wati and order manual, this is the best and prevents problems

I'll update if they fix it, you won't see this review, but they haven't been able to fix it in a while

זכרונות חיים
以色列
使用應用程式 4個月
WATI: WhatsApp Team Inbox 已回覆 2024年3月6日

We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly

2024年5月23日

Please do not install this application, canceling the subscription will bring you problems and headaches, it's been 3 months since I tried to cancel, there is practically no cancellation option.

PEDAVO
羅馬尼亞
使用應用程式 6個月
WATI: WhatsApp Team Inbox 已回覆 2024年8月12日

We’re sorry to hear about the trouble you’ve experienced with canceling your subscription. This isn’t the experience we want for our customers. We’ll be reaching out to you personally to resolve any issues you’re facing and make sure this is taken care of.

Thank you for bringing this to our attention.

編輯時間:2022年12月7日

one of the worst apps i've seen so far
1. no help or assistance in getting green tick
2. unable to send whatsapp broadcasts on half the contacts
3. according to india pricing i need 7$ to message a 1000 customers, i had balance of 18$ but still unable to do so

frustrating, random replies to every complaint, apparently half the numbers don't have country codes, i uploaded all the numbers without country code. i still don't have the reply to why i can't send messages while i still have 18$ balance.
there are many better and cheaper options. seriously beware

Ethnic Rajasthan
印度
使用應用程式 4個月
WATI: WhatsApp Team Inbox 已回覆 2022年12月8日

Dear Ethnic Rajasthan,
We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

Thank You

2023年1月9日

Downloaded the app, it was good at the beginning, but when i wanted to use my customer phone number and asked to change it my request was totally ignored. send several emails, no one replied since 3 weeks. Very bad customer service.

Sporty Pro
埃及
使用應用程式 大約2個月
WATI: WhatsApp Team Inbox 已回覆 2023年1月9日

We are extremely sorry for the bad experience you have had. This is not typical of us and can assure you it wouldn't happen again. Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

Thank You

2024年4月23日

Too many hidden costs

Doncabellopro
西班牙
使用應用程式 20天
WATI: WhatsApp Team Inbox 已回覆 2024年8月12日

We’re sorry to hear that you’ve encountered unexpected costs. Please drop a message to ashwin@clare.ai, and I’ll personally work to address any issues you’re facing.

2021年6月22日

4.99 USD just to use your app on shopify. Further we pay 49$ / month to use your dashboard & also pay you for the Messages (Sent & Received) ? You serious ? You guys are fooling customers in the name of 4.99 USD. There are better apps available that offer almost the same service under 10$ & offer desired number free of cost to the customer for Automated Abandoned cart.

AestheticNation
印度
使用應用程式 大約1小時
WATI: WhatsApp Team Inbox 已回覆 2021年6月22日

Dear AestheticNation, Our offering is built on top of WhatsApp's Official APIs and with this price, you get a dedicated WhatsApp API approved number with your own brand name, hence the cost is justified.

At this price, you get 5 agents, chatbot builder, API access. Considering these, our solution is the most affordable in the market.

2023年6月24日

Shopify Automated Messages are stopped woabandonedur Wati account. It does not send automated messages to customers for abandoneds, order fulfilment and other activities. - Support Ticket No: ##98836##. I'm writing continuously but no one replying on email support.

The WatchFactory™
印度
使用應用程式 2個月