Chatbot & Abandoned Cart

Chatbot & Abandoned Cart

Forfait gratuit disponible. Essai gratuit disponible.
Note (4,2)
Avis

À propos de cette application

Lancement

11 septembre 2020

Langues

anglais

Cette application n’est pas traduite en français

Fonctionne avec

Zapier, Zoho CRM, Hubspot CRM, Woocommerce, Google Sheets, Integromat

With Wati's WhatsApp marketing suite, recover abandoned carts and use chatbots to improve TAT & CSAT

Wati offers abandoned cart recovery and WhatsApp marketing solutions. With WhatsApp broadcasts, advanced No Code Chatbots, and delivery tracking reminders, Wati empowers your sales, support, and marketing strategies. Decrease the RTO of COD by confirming orders through WhatsApp. Automate order updates for improved customer support and efficiently manage incoming chats with a shared team inbox. Also, obtain a WhatsApp Green Tick to improve credibility!

Wati offers abandoned cart recovery and WhatsApp marketing solutions. With WhatsApp broadcasts, advanced No Code Chatbots, and delivery tracking reminders, Wati empowers your sales, support, and marketing strategies. Decrease the RTO of COD by confirming orders through WhatsApp. Automate order updates for improved customer support and efficiently manage incoming chats with a shared team inbox. Also, obtain a WhatsApp Green Tick to improve credibility! plus
  • Reduce abandoned carts, confirm orders & track updates by WhatsApp notifications
  • Set up auto-replies, send personalized WhatsApp broadcasts to all your customers
  • Effortlessly showcase your products using the WhatsApp Catalog
  • Provide better customer service by utilizing our shared team inbox
  • Increase engagement by using customizable WhatsApp chat widgets

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Tarification

Free

Installation gratuite

Free to install | Team Inbox & Whatsapp Broadcast features requires subscription to WATI

  • Whatsapp chat
  • COD order verification

Starter

$4.99 / mois

Free to install | Team Inbox & Whatsapp Broadcast features requires subscription to WATI

  • WhatsApp chat
  • Abandoned Cart Recovery
  • COD order verification
  • Other Automated messages
  • Order Confirmation, Shipment, Fulfilment messages

Essai gratuit de 7 jours

Free

Installation gratuite

Free to install | Team Inbox & Whatsapp Broadcast features requires subscription to WATI

  • Whatsapp chat
  • COD order verification

Starter

$4.99 / mois

Free to install | Team Inbox & Whatsapp Broadcast features requires subscription to WATI

  • WhatsApp chat
  • Abandoned Cart Recovery
  • COD order verification
  • Other Automated messages
  • Order Confirmation, Shipment, Fulfilment messages

Essai gratuit de 7 jours

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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification

45 avis

Note globale
4,2
Nombre d’avis par note
  • 73 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 18 % des avis sont des avis à 1 étoiles
Modifié le 17 avril 2024

Initially I had given a 1star rating for being non-responsive and non supportive for my queries and concerns!

But, immediately after that, the Wati product manager Mr. Madhavan called me personally and understood my issue with patience and connected me with the right team to help with my issue.

Two days later I had a video call with Mr.Tilak, who helped me resolve every issue swiftly and with patience.

Now I'm happy to say that everything is resolved and I'm able to use Wati for my website and I must say it is a delight to use and has all the option I was looking for and more!

Thank you for assisting Mr. Madhavan and Mr. Tilak and getting my issues resolved ASAP.

The 3D Printing Store India
Inde
Environ 2 mois d’utilisation de l’application
WATI: WhatsApp Team Inbox a répondu 14 avril 2024

To The 3D Printing Store India

We are extremely sorry for the bad experience you have had. This is not typical of us and can assure you it wouldn't happen again. Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

Modifié le 1 mai 2024

Very terrible. I've been trying to talk to you for over two weeks now about the problem they have with cart abandonment. Every customer who orders through me and buys it still sends them cart abandonment.
It turns out that a customer orders from me and receives a message that he abandoned the cart a few hours later and this creates confusion in the orders and a lot of anger on the part of my customers
And Abandoned Recovery Message is so terrible and I tried to complain to them about it and they still haven't fixed it and it's been like this for a long time
In short, terrible!!! Use a normal wati and order manual, this is the best and prevents problems

I'll update if they fix it, you won't see this review, but they haven't been able to fix it in a while

זכרונות חיים
Israël
4 mois d’utilisation de l’application
WATI: WhatsApp Team Inbox a répondu 6 mars 2024

We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly

2 avril 2024

Lot of features. But most of them are buggy and the UI for the admins is really bad and hard to use

CosyLabs
Inde
Environ un mois d’utilisation de l’application
WATI: WhatsApp Team Inbox a répondu 3 avril 2024

To Cosylabs
We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly

23 avril 2024

Too many hidden costs

Doncabellopro
Espagne
20 jours d’utilisation de l’application
Modifié le 25 mars 2024

The upfront customer service experience is poor, they tend to urge you to email support team instead of understand your problems well (keep telling me to do something i've already done) and providing effective assistance patiently through live chat.

GWC Offical Store
Singapour
Environ un mois d’utilisation de l’application
WATI: WhatsApp Team Inbox a répondu 23 mars 2024

To GWC Official Store
We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

Thank You

À propos de cette application

Lancement

11 septembre 2020

Langues

anglais

Cette application n’est pas traduite en français

Fonctionne avec

Zapier, Zoho CRM, Hubspot CRM, Woocommerce, Google Sheets, Integromat

Conçue par WATI: WhatsApp Team Inbox

À propos de WATI: WhatsApp Team Inbox

Note moyenne : 4,2

3 ans d’expérience dans la création d’applications pour l’App Store de Shopify

Unit C5, 20/F, TML Plaza, 3 Hoi Shing Rd, Tsuen Wan, Hong Kong, HK, 00000, HK

Assistance

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hello@wati.io

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