Related categories

Whatsapp Chat & Abandoned Cart

Team Inbox, Abandoned Cart, Order Update, Chatbot for WhatsApp

$4.99/month. 7-day free trial. Additional charges may apply.

App highlights

  • Speed tested: low impact to your online store

Key values section

Delight your Customers

Offer customer support and Build relationships on Whatsapp using WATI’s easy to use Whatsapp Team Inbox, Chatbots and Whatsapp CRM

Grow your Store Revenue

Enable automated abandoned cart reminders to turn abandoned cart users into paying customers by sending personalized Whatsapp notifications

Automated Store Notifications

Send COD verification, Order Confirmation, Order Tracking message notifications in multiple languages from your dedicated Whatsapp number.

App details

Whatsapp Chat & Abandoned Cart

Whatsapp Chat & Abandoned Cart

All Shopify Store Owners get first month discount on our subscription fee. Use the code 1WATIShop during checkout

This WhatsApp Chat & Cart Abandonment Recovery Plugin is powered by WATI - WhatsApp's Official API Partner

Chat Widget for WhatsApp

Easily add a customizable WhatsApp Chat Widget on your Shopify Store. Add your own branding, colors, texts and setup in just a few minutes

Cart Abandonment Recovery Notifications

Send customized Cart Abandoned Recovery Notifications to all users who abandoned cart. Messages are sent from your dedicated number that is WhatsApp API approved. You can also add discount codes to these messages.

Multi-Agent Team Inbox for WhatsApp

Collaborate between multiple agents to reply to your customers from Shared Team Inbox on WATI. Customers can reply to the same number from which they got a message

Send Order Related Updates

Set your own templates to send order related updates to your customers such as order placed messages, order fulfilled messages and more.

Dedicated WhatsApp API approved number

Messages are delivered automatically from your WhatsApp API approved number. You can set your own display picture, name, website settings, email address on your WhatsApp Profile Settings

Green Tick Verified Number

As a WhatsApp API Partner, we can get Green Tick Verification for your account if you are a reputed brand.

Build WhatsApp Chatbot

You can build a WhatsApp Chatbot to auto-reply to your users using WATI's automation feature.

View Analytics and Reports

Get reports of all incoming messages, agent response times, agent performance, conversation status, etc. on a single dashboard

Affordable Per Message Pricing

As we are WhatsApp's Direct Partner, our pricing for notification messages are the most affordable. * India: $0.005 per message * Brazil: $0.0568 per message * Spain: $0.0456 per message * Mexico: $0.0319 peer message * UK: $0.0478 per message * South Africa: $0.0240 per message * Malaysia: $0.0488 per message All other country costs are the most affordable.

Multiple Language Support

You can submit your own template messages in all language - English, Spanish, Portuguese, Italian, Chinese, Arabic, Malay, Indonesian Bahasa, German, French, Hebrew, Russian, Dutch and many more

Quick Approval for WhatsApp APIs

You can get your account up and running within 30 minutes, not days.

About WATI

WATI is WhatsApp's Official API Provider just like Gupshup, 360Dialog. Kaleyra and more. It's an alternative to other Customer Service & Support tools such as ZOKO, Interakt, AiSensy, SuperLemon, DelightChat, Bitespeed, Gorgias, Tidio, Zendesk, Freshdesk, Intercom, Reamaze, Richpanel, Helpscout, UVDesk & eDesk

If you have any questions, please feel free to reach us on hello@wati.io

Launch date

Integrates with

  • Zapier
  • Zoho CRM
  • Hubspot CRM
  • Woocommerce
  • Google Sheets
  • Integromat
Whatsapp Chat & Abandoned Cart

Whatsapp Chat & Abandoned Cart

All Shopify Store Owners get first month discount on our subscription fee. Use the code 1WATIShop during checkout

This WhatsApp Chat & Cart Abandonment Recovery Plugin is powered by WATI - WhatsApp's Official API Partner

Chat Widget for WhatsApp

Easily add a customizable WhatsApp Chat Widget on your Shopify Store. Add your own branding, colors, texts and setup in just a few minutes

Cart Abandonment Recovery Notifications

Send customized Cart Abandoned Recovery Notifications to all users who abandoned cart. Messages are sent from your dedicated number that is WhatsApp API approved. You can also add discount codes to these messages.

Multi-Agent Team Inbox for WhatsApp

Collaborate between multiple agents to reply to your customers from Shared Team Inbox on WATI. Customers can reply to the same number from which they got a message

Send Order Related Updates

Set your own templates to send order related updates to your customers such as order placed messages, order fulfilled messages and more.

Dedicated WhatsApp API approved number

Messages are delivered automatically from your WhatsApp API approved number. You can set your own display picture, name, website settings, email address on your WhatsApp Profile Settings

Green Tick Verified Number

As a WhatsApp API Partner, we can get Green Tick Verification for your account if you are a reputed brand.

Build WhatsApp Chatbot

You can build a WhatsApp Chatbot to auto-reply to your users using WATI's automation feature.

View Analytics and Reports

Get reports of all incoming messages, agent response times, agent performance, conversation status, etc. on a single dashboard

Affordable Per Message Pricing

As we are WhatsApp's Direct Partner, our pricing for notification messages are the most affordable. * India: $0.005 per message * Brazil: $0.0568 per message * Spain: $0.0456 per message * Mexico: $0.0319 peer message * UK: $0.0478 per message * South Africa: $0.0240 per message * Malaysia: $0.0488 per message All other country costs are the most affordable.

Multiple Language Support

You can submit your own template messages in all language - English, Spanish, Portuguese, Italian, Chinese, Arabic, Malay, Indonesian Bahasa, German, French, Hebrew, Russian, Dutch and many more

Quick Approval for WhatsApp APIs

You can get your account up and running within 30 minutes, not days.

About WATI

WATI is WhatsApp's Official API Provider just like Gupshup, 360Dialog. Kaleyra and more. It's an alternative to other Customer Service & Support tools such as ZOKO, Interakt, AiSensy, SuperLemon, DelightChat, Bitespeed, Gorgias, Tidio, Zendesk, Freshdesk, Intercom, Reamaze, Richpanel, Helpscout, UVDesk & eDesk

If you have any questions, please feel free to reach us on hello@wati.io

Launch date

Integrates with

  • Zapier
  • Zoho CRM
  • Hubspot CRM
  • Woocommerce
  • Google Sheets
  • Integromat

Pricing 7-day free trial

See all pricing options

$4.99/month

Free to install | Team Inbox & Whatsapp Broadcast features requires subscription to WATI

  • Whatsapp chat
  • Abandoned Cart Recovery
  • COD order verification
  • Other Automated messages
  • Order Confirmation, Shipment, Fulfilment messages

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 75% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 19% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Sugarbox India

    Location India
    Time spent using app 3 months

    Terrible interface. Firstly their shopify intergration sucks, you have to import all contacts manually, secondly they have charged me twice for my plan but still keep asking me to upgrade. They say they have a live support, but when you write to them they ask you to drop a mail for everything to which reply comes in 2 days. Had a call with their agent after scheduling one, for everything he asked me to drop an email.

    Developer reply
    April 27, 2022

    Dear Sugarbox India

    We're sorry you had a bad experience, We have noted your feedback and have worked on the fix for the issue you had experienced.
    If you still have any concerns or issues regarding the app please email us at hello@wati.io, will get back to you swiftly.

    Thank You

  • Gethá Malaysia Online Store

    Location Malaysia
    Time spent using app 9 months

    Overall effective platform to connect all the customer in our most frequent usage of WhatsApp communication tools in Malaysia. Pro - Feature similarly to WhatsApp platform. 1. Good and efficient customer service. 2. Manage to link devices with computer using the WhatsApp Web. 3. Recent have been update more features with upgraded function such as assign more user to contact the same customer 4. Auto reply with template messages 5. Effective way to raise sales for retail line via Tele-Marketing concept while MCO period 6. Manage to grow sales/increase traffic to the offline Con - Found few bugs that could help works more efficiently 1. Unable to reply specific message 2. Only allow to work collaboratively rather allow salesperson to maintain their own portfolio of clients 3. Unable to have multiple channels such as Instagram, Facebook, email to respond in same platform to monitor the incoming messages

  • Online Mantra

    Location India
    Time spent using app 12 months

    It is a good app. Needs some understand tough. Need more detailed documentation for the best result.

    Developer reply
    November 22, 2021

    Thank you for your kind review. We do have documentations on our Help Center at support.wati.io

    Could you share more on what else you'd like to see on the documentation? we're definitely looking to improve.

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