WhatsApp Chat & Abandoned Cart

WhatsApp Chat & Abandoned Cart

Free plan available. 7-day free trial.
Rating (4.1)
Reviews

About this app

Launched

September 11, 2020

Languages

English

Works with

Zapier, Zoho CRM, Hubspot CRM, Woocommerce, Google Sheets, Integromat

With Wati's WhatsApp marketing suite, recover abandoned carts and use chatbots to improve TAT & CSAT

Wati offers abandoned cart recovery and WhatsApp marketing solutions. With WhatsApp broadcasts, advanced No Code Chatbots, and delivery tracking reminders, Wati empowers your sales, support, and marketing strategies. Decrease the RTO of COD by confirming orders through WhatsApp. Automate order updates for improved customer support and efficiently manage incoming chats with a shared team inbox. Also, obtain a WhatsApp Green Tick to improve credibility!

Wati offers abandoned cart recovery and WhatsApp marketing solutions. With WhatsApp broadcasts, advanced No Code Chatbots, and delivery tracking reminders, Wati empowers your sales, support, and marketing strategies. Decrease the RTO of COD by confirming orders through WhatsApp. Automate order updates for improved customer support and efficiently manage incoming chats with a shared team inbox. Also, obtain a WhatsApp Green Tick to improve credibility! more
  • Reduce abandoned carts, confirm orders & track updates by WhatsApp notifications
  • Set up auto-replies, send personalized WhatsApp broadcasts to all your customers
  • Effortlessly showcase your products using the WhatsApp Catalog
  • Provide better customer service by utilizing our shared team inbox
  • Increase engagement by using customizable WhatsApp chat widgets

Pricing

7-day free trial

Free

Free to install

Free to install | Team Inbox & Whatsapp Broadcast features requires subscription to WATI

  • Whatsapp chat
  • COD order verification

Starter

$4.99/month

Free to install | Team Inbox & Whatsapp Broadcast features requires subscription to WATI

  • WhatsApp chat
  • Abandoned Cart Recovery
  • COD order verification
  • Other Automated messages
  • Order Confirmation, Shipment, Fulfilment messages

Free

Free to install

Free to install | Team Inbox & Whatsapp Broadcast features requires subscription to WATI

  • Whatsapp chat
  • COD order verification

Starter

$4.99/month

Free to install | Team Inbox & Whatsapp Broadcast features requires subscription to WATI

  • WhatsApp chat
  • Abandoned Cart Recovery
  • COD order verification
  • Other Automated messages
  • Order Confirmation, Shipment, Fulfilment messages

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

36 reviews

Overall rating
4.1
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 17% of ratings are 1 stars
January 17, 2024

This is an extremely worthy app for ecommerce to connect with customers for order confirmation, abandoned checkout, marketing messages and further connect with all their queries on a day to day basis.

Muselot
India
3 months using the app
Edited January 30, 2024

Extremely helpful. One must go with this app for whatsapp solutions.

Menworks
India
2 days using the app
Edited January 6, 2024

Superb, satisfied with support and app...

Crush A Fashion Hub
India
About 1 month using the app
WATI: WhatsApp Team Inbox replied January 5, 2024

We are extremely sorry for the bad experience you have had. This is not typical of us and can assure you such issues wouldn't happen again.
Would it be possible to email me at madhavan@clare.ai and will help you in selecting the best optimized plans and help you in setting up the app for your store.

July 24, 2023

A Game-Changer for My Shopify Store!
I can't express how thrilled I am with the Wati Shopify application! It has truly been a game-changer for my online store. As a store owner, I've tried several apps in the past, but Wati has taken my customer service and efficiency to a whole new level. Here's why I love it:

Easy Installation and Setup: Right from the start, the installation process was a breeze. Within minutes, I had the app integrated seamlessly with my Shopify store, and I was ready to go.

Intuitive Interface: The app's user-friendly interface made it a joy to use. Navigating through the features and options was straightforward, and I didn't need any technical expertise to get things running smoothly.

Automated Responses: One of the standout features of Wati is its automation capabilities. I now have personalized automated responses to customer inquiries, saving me a significant amount of time while ensuring my customers get the attention they deserve.

Quick Replies: With the quick reply templates, responding to frequently asked questions became lightning-fast. This feature has helped me improve my response time, which, in turn, has led to increased customer satisfaction.

Multi-Channel Support: Wati's ability to handle inquiries from various channels like WhatsApp, Facebook Messenger, and more is fantastic. It has streamlined my communication processes, making it easier for customers to reach out on their preferred platform.

Analytics and Insights: The app's analytics dashboard has provided invaluable insights into customer behavior and trends. This data has helped me make informed business decisions and tailor my marketing strategies for better results.

Excellent Customer Support: Whenever I had a question or needed assistance, the Wati support team was always there to help. Their responsiveness and willingness to address any concerns impressed me.

In conclusion, Wati has proven to be an indispensable tool for my Shopify store. It has improved my customer support, boosted efficiency, and saved me valuable time. I highly recommend it to any Shopify store owner looking to take their customer service to the next level. Thank you, Wati, for creating such a fantastic application!

ISZA
India
About 1 year using the app
July 27, 2023

Ever since my store started using wati our rto% has gone down by 5% and there is also an overall increase in my sales from the abandoned cart flows. Our customer support has also has also become much more organised and easily tracked after using wati.

Step Up Mats
India
8 months using the app

About this app

Launched

September 11, 2020

Languages

English

Works with

Zapier, Zoho CRM, Hubspot CRM, Woocommerce, Google Sheets, Integromat

Built by WATI: WhatsApp Team Inbox

About WATI: WhatsApp Team Inbox

4.1 average rating

3 years building apps for the Shopify App Store

Unit C5, 20/F, TML Plaza, 3 Hoi Shing Rd, Tsuen Wan, Hong Kong, HK, 00000, HK

Support

Send a message

hello@wati.io

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